Hanoi-2023-46

2 months ago


Hanoi, Vietnam United States Embassy Hanoi Full time

**Announcement Number**:
HANOI-2023-46

**Hiring Agency**:
Embassy Hanoi

**Position Title**:
Public Engagement Assistant (Professional Exchanges) (All Interested Applicants)

**Open Period**:

- 06/29/2023 - 07/13/2023
- Format MM/DD/YYYY

**Vacancy Time Zone**:
GMT+7

**Series/Grade**:
LE - 6510 8

**Salary**:
USD $16,364 /Per Year

**Work Schedule**:
Full-time - 40 hours per week.

**Promotion Potential**:
LE-8

**Duty Location(s)**:
**1**
- in
Hanoi, VM

**Telework Eligible**:
No

**For More Info**:

- HR Section

84-24-38505000/5136

Overview

**Hiring Path**:

- Open to the public

**Who May Apply/Clarification From the Agency**:
Open to: All Interested Applicants
For USEFM - FP is 06. Actual FP salary determined by Washington D.C.

**Security Clearance Required**:
Public Trust - Background Investigation

**Appointment Type**

Permanent

**Appointment Type Details**:
**Marketing Statement**:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

**Summary**:
The work schedule for this position is:

- Full-time 40 hours per week.

**Supervisory Position**:
No

**Relocation Expenses Reimbursed**:
No

**Travel Required**:
Not Required

Duties

The Professional Exchanges Coordinator works under the direct supervision of the Established Opinion Leaders (EOL) Specialist or Public Affairs Officer (PAO) designee, and has no supervisory responsibilities. The incumbent will coordinate the Mission’s exchange programs for EOL audiences, including individuals and organizations such as think tanks, professional associations, civil society organizations, and academic institutions. With the EOL Alumni Coordinator, the incumbent will design, plan, and implement a broad range of activities to maintain contact with alumni of EOL activities and initiatives.

Qualifications and Evaluations

**Requirements**:
**EXPERIENCE**:A minimum of three years of progressively responsible experience in a multilingual, multicultural or multinational, academic or governmental work environment, with project management, communications, or education duties as a significant part of the job.

**JOB KNOWLEDGE**:
Detailed understanding of the full range of Public Diplomacy (PD) tactics and tools designed to engage EOL audiences, and general knowledge of cross-cultural communications, are required.

Detailed understanding of exchange programs including the academic programs, citizen exchanges, journalism tours, speaker programs, etc., and their regulations and practices is required.

Must have general knowledge of Department of State (DOS) standards for project management, including defining project objectives, outcomes, and assessment methods.

A thorough understanding of the attitudes and preferences of EOL audiences in Vietnam, including regional, ethnic, social, cultural, linguistic, and other factors and institutions that shape the attitudes, is required. Detailed knowledge of Vietnamese higher education, business, and professional exchanges programs is required.

Knowledge of typical customer service and marketing tools designed to engage specific audience segments, particularly the EOL sector, in Vietnam is required. Knowledge of latest trends in audience engagement in related public service institutions such as think tanks, academic institutions, professional training institutes, and government is required. Understanding of the complex and changing nature of the information environment, including current trends in international and regional communications as they relate to the Vietnamese communication landscape, is required. Must be familiar with digital practices and procedures used by or influential with the Vietnamese EOL sector.

**Education Requirements**:
University degree in international relations, international trade, communications, English, economics/business, education, or local equivalent is required.

**Evaluations**:
**LANGUAGE**:
Fluent in Speaking/Reading/Writing English is required.** (This will be tested.)**

Fluent in Speaking/Reading/Writing Vietnamese is required.

**SKILLS AND ABILITIES**: Must have:
Analytic skills: Must have strong analytic skills and the ability to conceptualize how best to use PD tools to move Vietnamese attitudes in positive ways. Must be able to advise senior leaders of opportunities to promote Mission objectives through exchanges to and from the United States; identify, analyze, predict, and continually assess EOL audience attitudes; assess the impact of exchanges and alumni activities projects; and modify approaches for best outcomes. Must be able to evaluate influence of differing EOL individuals and institutions, and adjust operations and programming accordingly.

Communication/Interpersonal skills: Must have excellent customer relations, interpersonal, and cross-cultural communication skills, and be able to identify and engage key figures critical to shaping local public opinion. Must have excellent written and oral communication skill


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