[hospitality, Hanoi] HR Director

2 months ago


Hanoi, Vietnam NavigosSearch Full time

**What We Can Offer**:
RESPONSIBILITIES & OBLIGATIONS:
Managing the Human Resources team including: building KPIs, training and supporting the Team to achieve its goals in terms of:
RECRUITMENT:

- In charge of company's recruiting team: Sales, telemarketing positions at call center (mostly) and some other positions (not often).
- Expand and develop mass recruitment sources/channels.
- Analyze the effectiveness of the recruitment process, prepare and present the recruitment dashboard, recommend and implement changes (if any).
- Monitor & analyze the performance of recruitment agencies and recommend changes and improvements.

TRAINING AND RETAINING STAFFS:

- Training and building capacity for sales/ telemarketing team.
- Create engagements activities that motivate staffs.

OTHERS:

- Record and prepare weekly and monthly reports for direct manager.
- Random meeting with staff to listen and record to report.
- Perform other duties assigned by the Board of Directors. Expand and develop mass recruitment sources/channels.

**Job Requirements**:

- At least 5 years of working experience in the position of Head of Human Resources / Recruitment (experience in call center is an advantage)
- Strong experience in training and building capacity for sales/ telesales or telemarketing
- Ability to plan and manage work well, work with high intensity
- Good communication/negotiation and problem solving skills
- Excellent English and Vietnamese proficiency
- Good at MS office and computing skills.

**Job Locations**:

- Ha Noi



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