Korean Key Account Manager

5 hours ago


Hanoi, Vietnam NavigosSearch Full time

**What We Can Offer**:

- Maintain relationship with strategic customers.
- Build up strategies to develop new key customers and expand market in North and Vietnam.
- Responsible for building brand name of company and achieving growth market share.
- Responsible for making quarterly, yearly strategies to implement.
- Providing logistics solutions and customer services to customers.

1. Responsible for management of strategic account(s) as assigned by the Head of Sales.

2. Ensure Key Accounts Customers are satisfied with the service/performance level of operations in each country, and work closely with each Country’s Operation to deliver agreed service levels.

3. Responsible for customer relations and quality management programmer, including programmer to achieve excellence in customer service.

4. Build strong working relationship with the Key Account customers and internal stakeholders.

5. Responsible for market intelligence and business development activities to achieve growth in designated accounts through expansion of services and geography.

6. Responsible for setting of performance measurement / matrix to measure the well-being of the designated account in terms of operations, bottom line and growth.

7. Responsible to work closely with designated Key Accounts Operation teams to enhance processes to reduce costs to enable YCH to be more competitive and continuous improvement.

8. Prepare commercial and pricing analysis.

9. Responsible for the maintenance, updating commercial contractual agreements.

10. Be the champion in the renewal of Key Account contracts.

11. Responsible for monthly reporting to management.

12. Responsible for supporting strategic projects as assigned by management.

13. Perform any other duties as assigned by the supervisor.

**Job Requirements**:

- Degree relevant to Logistics or Business.
- At least 5 years of experience in Logistics services.
- Deep knowledge about logistics products such as warehouse, transportation, freight or customs clearance.
- Fluent in English.
- Native Korean

**Job Locations**:

- Ha Noi



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