Key Account Manager
2 days ago
Location: Hanoi
- Salary: Negotiable
- Product: Nutrition
**OVERVIEW**:
- Location: Hanoi
- Report to: National Sales Manager (based in Ho Chi Minh City)
- Subordinates: No
**RESPONSIBILITY**:
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
**REQUIREMENTS**:
- Bachelor’s Degree in relevant major
- Minimum 5-7 years of experience in pharmaceuticals industry
- Good English communication skills
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation
LI-PSKVN
574570
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