Manager of Tan Vu Transaction Office

3 months ago


Hanoi, Vietnam Indovina Bank Full time

**Job description**:
1. Budget and Business Plan:

- Report to Branch Manager about the potential business in the TO’s business area.
- Keep track of business activities and budgets of Transaction Office:

- Assign and allocate the KPIs to each employee based on Transaction Office target;

- Review and verified the budgets of Transaction Office;
- Propose personnel arrangement in positions appropriate to ability competence.

2. Daily Activities:

- Ensure the quality and effectiveness of sales as well as customer services at the Transaction Office:

- Monitor sales activities and customer services (ie: ensure department leaders maintain morning daily meeting and resolve issues);
- Approve and sign the loan credits within scope of authorization of Transaction Office;

- Approve the financial expenditures within scope of authorization of Transaction Office;
- Customer service activities.
- Coordinate with Branch Manager and BMD on product promotions and training activities.
- Coordinate with BMD and related departments to ensure the effective operation and quality of customer services.
- Create and maintain relationships with potential customers in the area, build relationship with the community.
- Ensure compliance with IVB regulation and guidelines.

3. Employee management:

- Monitor and manage employee performance accordingly with KPIs and budgets.
- Evaluate employee working reports and process.
- Lead and train employees:

- Training, career development for employees.
- Training for employee; ensuring a professional environment.
- Manage and plan for successor.

4. Other tasks will be assigned by Branch Manager.

**Job requirements**:
1. Knowledge, Experience:

- Bachelor degrees in finance, banking, business management or related fields
- Have good knowledge on banking products and services
- Have good knowledge on macro-economics, finance-banking and regulations of SBV and the law relating to banking industry
- Have expertise in credit analysis and credit appraisal

- At least 03 year-working
- experiences in banking industry and 01 year-experience as sales team leader.

2. Skills:

- Good leadership and management skills
- Business management skills
- Human resource management skills; communication, negotiation skills
- Good at analytical and sales skills
- English TOEIC 600 or equivalent

**Contact Information**:
HR Management and Development Department.

97A Nguyen Van Troi, Ward 11, Phu Nhuan District, HCMC.

Tel: (84-028) 3942 1042 - Ext. 5539


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