Client Executive, Corporate Risk
3 days ago
This role will maintain and make continuous improvement of customer service to existing list of clients to ensure the sales (new & renewal) target achieved
**The Role**
- Proactively and Independently arrange efficient administrative tasks, consult Line Manager in operation creation and excellence management.
- Support sale/broking managers in processing sales and broking
- Participate in sale administrative areas and the broking process: gathering data, prepare quotations, comparisions, worksheets, reports, confirmation of cover, insurance contracts, endorsements payment, filling, etc
- Negotiate best renewal terms, quotations and mid-term cover alterations for assigned accounts.
- Answer enquiries, consult with and advise clients on risk exposures, coverages and contract issues for assigned accounts ensuring quality of client service and effective handling of clients’ needs
- Assists in resolving client, insurer and/or stakeholders issues.
- Ensure sales process in compliance with the Sales and Client Management plan of WTW
- Coordinate with Claim Department to follow-up and update claim settlement to assigned clients, with Accounting Department in premium collection and with Operation for data and sale reports.
- Other tasks assigned by the Company
**The Requirements**
- University degree
- At least 3 years' experience in insurance with broker or insurer
- Having good level of general knowledge on insurance, market and products
- Passion for and compressive understanding of the client and insurance industry
- Able to deliver presentation and having negotiation, communication and problem-solving skills
- Results driven, client-oriented, innovative
- Hard working, proactive and flexible in their approach to business
- Computer Literate including a high level of proficiency with the Microsoft Office suite.
- Fluent in both English & Vietnamese
WTW is an equal opportunity employer
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