Large Corporates Relationship Support Manager

4 months ago

Hà Nội, Vietnam HSBC Full time

-Job Advert Details
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Wholesales Banking (WSB) serves millions of businesses ranging from small to large corporates, providing commercial customers with a full range of banking services including: Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 64 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking a high calibre professional to join our team as an Large Corporates Relationship Support Manager.

Job Purpose:

The tasks for this role may include some or all of the following:

- Manage and responsible for his/her own assigned portfolio of a number of customers in Large Local Corporate North team.
- Provide support to the Relationship Managers (RMs) to enable them to optimise the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers
- Enable proactive client management by attending client meetings with Relationship Manager as necessary, and acting as the first point of contact for customers on daily credit-related enquiries
- Prepare appropriate analysis, proposals and presentations to prospective customers
- Support the RM on day-to-day activities including client planning, pipeline management, co-ordination with product partners and ensuring data and call reports are accurately and timely updated
- Undertake financial, credit and profitability analysis, and prepare the accounts remarks
- Support the RM with third party liaison, including discussions with external service providers, lawyers and valuers
- Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
- Work closely with DBS and co-ordinate the end-to-end credit process, review their deliverables and resolve issues
- Monitor credit risk, including concern lists and credit control reports, and analyse management information
- Provide ongoing risk monitoring in areas concerning Global Standards and Anti-Money Laundering & Sanctions alerts, and act as an escalation point for risk issue response
Qualifications
Certifications, Qualifications & Experience:

- Excellent verbal and written communication skills (English and Vietnamese)
- Knowledge of the Bank’s operational procedures and systems, preferably ones that are related to Wholesale products.
- Proven track record in a client focused environment
- Experience of working in a teamwork environment
- Proven experience in identifying and managing the risks, issues and dependencies related to the business and in decision making
- Experience in the Commercial or Corporate Banking environment
- Customer service and team skills promoting an environment of co-operation and trust, overcoming resistance where encountered
- An ability to get things done
- Possess drive and resilience
- Possess developed interpersonal skills
- Possess planning, organisation and time management abilities.

You’ll achieve more when you join HSBC.

Issued by The Hongkong and Shanghai Banking Corporation Limited

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