AMS Senior Consultant

1 month ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Deloitte SEA Full time
What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unrivalled opportunities to realise your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

Work you will do

The Kuala Lumpur Delivery Center (KL DC) team provides Application Managed Service (AMS) or Operate services to our Clients in the SEA region for the various ERP applications. We partner with our Clients to ensure business continuity and perform value added task by delivering continuous improvements within the internal IT process and procedures and also the business processes defined in the application. The support that the AMS team renders enables our Client to focus more on their strategic work whilst we focus on maintaining the business satisfaction for the implemented application.

The Kuala Lumpur Delivery Center (KL DC) team works hand in hand with our Consulting team to provide end to end services to our Clients from Advisory, Implement to Operate. We are key in ensuring that there is seamless transition from the project implementation team or the Client's incumbent AMS service provider.

Our team consist of various diverse sub-teams at various locations (Kuala Lumpur, Penang, Bangkok, Manila, Jakarta, Ho Chi Minh City, Singapore) supporting the different ERP applications. As a team member, you will embrace the benefits of a diverse workforce which can truly be an enriching experience. Here in Deloitte we encourage networking and collaboration.

As a Consultant in this engaging & growing team, you will have the opportunity to tap into state of the art technologies such as, Cloud Apps – within SAP & Oracle, Automation/RPA/ Salesforce and Business Transformation.

You will learn to deliver operate services which includes troubleshooting and understanding of the request/problem raised, solving day to day production issues (bug fixes) within the agreed Service Level Agreements, identifying potential areas of improvement and delivering the improvements, supporting the team in trending analysis and other internal initiatives to develop the required functional, technical and soft skills.

Key responsibilities include:

  • Requirements Analysis: Understand business processes and integration needs to create effective solutions within SAP CPI, SAP PI/PO, and SAP BTP.
  • Integration Design: Design integration scenarios, mapping data between systems, and defining communication protocols to meet business requirements.
  • Integration Development: Develop integration flows using SAP CPI, SAP PI/PO, and SAP BTP tools, ensuring proper connectivity, data transformation, and error handling.
  • Configuration and Customization: Configure SAP CPI, SAP PI/PO, and SAP BTP components according to project requirements, and if necessary, develop custom solutions to address unique integration challenges.
  • Testing and Validation: Conduct thorough testing of integration solutions, ensuring data accuracy, system compatibility, and adherence to business rules. Collaborate with testing teams for end-to-end validation.
  • Documentation: Create comprehensive documentation for integration designs, configurations, and troubleshooting procedures. This helps in knowledge transfer and future maintenance.
  • Stakeholder Communication: Collaborate with business users, IT teams, and other stakeholders to gather requirements, provide updates, and address concerns throughout the integration lifecycle.
  • Troubleshooting and Support: Investigate and resolve integration issues promptly. Provide support during and after the implementation phase to ensure the stability of integration solutions.
  • Monitoring and Optimization: Set up monitoring mechanisms to track integration performance, identify bottlenecks, and optimize integration flows for efficiency.
  • Stay Updated: Keep abreast of SAP CPI, SAP PI/PO, and SAP BTP updates, best practices, and industry trends to enhance your skills and ensure the adoption of the latest features for optimal integration solutions.
  • Security Considerations: Implement and adhere to security standards for data transmission and storage within integration solutions.

Enough about us, let's talk about you

If you are someone whom matches the following requirements, send us your resume and join us at Deloitte Consulting – creating an impact in whatever we deliver

  • Bachelor's degree in computer science, information systems, engineering or related field.
  • At least 5 years of experience in SAP integration development, with a focus on SAP CPI, SAP PI/PO, and SAP BTP.
  • Demonstrated experience in designing and implementing integration solutions using SAP CPI, SAP PI/PO, and SAP BTP for diverse business scenarios.
  • Proven record of accomplishment of successful SAP CPI, SAP PI/PO, and SAP BTP implementations, including end-to-end integration project delivery.
  • In-depth understanding of SAP systems and their interactions, including familiarity with various SAP modules and components.
  • Solid experience with middleware technologies and a strong grasp of integration patterns and best practices.
  • Proficiency in programming languages like Java or Groovy, as SAP CPI, SAP PI/PO, and SAP BTP often involve custom scripting for advanced integration scenarios.
  • Hands-on experience in configuring SAP CPI, SAP PI/PO, and SAP BTP components, mapping data structures, and transforming messages between different systems.
  • Experience in conducting comprehensive testing, including unit testing, integration testing, and user acceptance testing, to ensure the reliability of integration solutions.
  • Strong documentation skills, including the ability to create detailed integration design documents, configuration guides, and troubleshooting procedures.
  • Demonstrated ability to identify and resolve integration issues efficiently, along with a proactive approach to troubleshooting.
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
  • Curious, creative, pro-active and always seeking out new challenges.
  • Willing to explore and expand knowledge on an on-going basis
  • Willing to work based on Client's business work days and office hours.
  • Willing to work on shift and/or on-call basis
  • Ability to travel if required, i.e. to be placed at Client's site for the project.

Next Steps

So what are you waiting for? Join the winning team now

Due to volume of applications, we regret only shortlisted candidates will be notified.

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