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Senior Ocean Freight Customer Service Pricing
2 weeks ago
Mô tả công việc:
(Mức lương:
Thỏa thuận)
- Daily operation task including sea freight, logistics and back up for the airfreight part, from booking acceptance through to invoicing and job completion as well as problem solving/solution.
- Follow up and offer service to the customers.
- Retrieve rates from shipping lines, airlines, vendors and overseas offices.
- Prepare quotations for clients, potential clients, overseas/interstate offices
- Formulate and implement Standard Operating Procedures (SOPs) for clients
- Tracking of shipments and providing status reports, communicating all shipment delays and issues to clients and/or overseas offices.
- Customer engagement in meeting and solution.
- Maintain and expand client relations through customer service efforts.
- Engagement with BD teams for major RFI/ RFQs personally and/ or by providing resources.
- Cooperate with BD team in visiting customers and developing new customers, new trade lane, new service through the nomination customer but not limited of the free hand local clients.
- Other tasks and duty as per the assignment of OM.
Chức vụ:
Nhân Viên/Chuyên Viên
Hình thức làm việc:
Toàn thời gian
Quyền lợi được hưởng:
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Tăng lương
- Công tác phí
- Nghỉ phép năm
Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề
Yêu cầu công việc:
- Good knowledge and experience of sea freight, logistics, airfreight
- Sound presentation and communication skills
- Knowledge of developing, positive thinking.
- Team working.
- Big Potential ability to be a team leader/Manager level
- At least 24 years of experience in working in a logistics/freight forwarding environment
- Developing solutions for major customers
- Experienced in tools such as MS Excel/PPT/SharePoint etc.
- Multicultural people management
- Customer/ BD/ Operations Engagement
- Written and spoken English, Mandarin is plus.
Yêu cầu giới tính:
Nam/Nữ
Ngành nghề:
Thương Mại Quốc Tế,Xuất Nhập Khẩu
Trung cấp - Nghề
Không yêu cầu
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