global IT Application Support

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Bosch Group Full time

Company Description:

  • The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, According to preliminary figures, the company generated sales of 71.6 billion euros in 2020.

Its operations are divided into four business sectors:
Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology._

  • The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth._


 BGSV
  • Bosch Global Software Technologies Company Limited (Previous name: RBVH
  • Robert Bosch Engineering and Business Solutions Vietnam Company Limited) is 100% owned subsidiary of Robert Bosch GmbH._


 BGSVhas started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development.) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally._

  • Support End-User via SMT Ticket following ITIL Process which are maintained with defined SLA & KPI
  • Contribute to problem investigation, change management and system configuration
  • Working on Oracle PL/SQL
  • Support for new feature release, hotfix
  • To the holder of this position other tasks and activities related to the current job can be assigned by linemanager

Qualifications

  • Bachelor degree in IT/ Computer Science or relevant background
  • Strong knowledge of SQL, PL/SQL
  • Knowledge in Service Management Tool (Redemy, ServiceNOW, ServiceDesk Plus)
  • Knowledge in Project and Process Management will be an advantage
  • To be trained in process know how (Incident, Problem, Change Management)
  • ITIL foundation Certificate is a plus
  • Flexible and able to support in CET time zone if required (1:00PM 10:00PM)
  • Have ability to work under pressure during peak periods and respecting the deadlines
  • Have teamwork spirit, proactive to support, share workload, document/share the knowledge, open mindset and continuous improvement.
  • Strong communication, interpersonal and intercultural skills

Additional Information
Why
BOSCH?

Because we don't just follow trends, we
create them.

Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

  • Work in one of the Best Places to Work in Vietnam
  • Join a dynamic and fast growing global company (Englishspeaking environment)
  • Get
    13thmonth salary bonus + attractive performance bonus (you'll love it) + annual performance appraisal:
  • 100% monthly basic salary and mandatory social insurances in 2-month probation
  • Onsite opportunities: shortterm and longterm assignments
-
15++ days of annual leave + 1 day of birthday leave:


  • Premium health insurance for employee and 02 family members:
  • Flexible working time
  • Lunch and parking
    allowance:
-
_ Good benefits of company__ activities_
- _ Opportunity to work in _
_global projects__ _
_of fast developing company__ and _
_being a part of innovation team __contributing initiative ideas to the hi-tech world._
- _ Engage in our _
_diverse__ _
_training programs__ which surely help strengthen both your personal_

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