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IT Support

3 months ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)

  • Handle incident ticket, support customer via Service Management Tool
  • Analyze and understand customer issue
  • Troubleshooting, resolve ticket or escalate to L3 support
  • Ensure KPIs & reports

Chức vụ:
Nhân viên/Chuyên viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

Why BOSCH?

Because we don't just follow trends, we create them.

Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

  • Working in one of the Best Places to Work in Vietnam
  • Join a dynamic and fast growing global company (Englishspeaking environment)
  • 13thmonth salary bonus + attractive performance bonus (you'll love it) + annual performance appraisal
  • 100% monthly basic salary and mandatory social insurances in 2month probation
  • Onsite opportunities: shortterm and longterm assignments
  • 15++ days of annual leave + 1 day of birthday leave
  • Premium health insurance for employee and 02 family members
  • Flexible working time
  • Lunch and parking allowance
  • Various training on hottrend technologies/ foreign language (English/Chinese/Japanese) and softskills
  • Fitness & sport activities: football, badminton, yoga, Aerobic
  • Free inhouse entertainment facilities and snack
  • Join in various team building, company trip, yearend party, tech talks and a lot of charity events

Yêu cầu bằng cấp (tối thiểu): Trung cấp - Nghề

Yêu cầu công việc:

  • Education background: have IT or relevant background
  • XML knowledge is an advantage
  • Have logical thinking and customer mindset
  • Good English communication skills, experience in supporting global customer

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
IT Support,Quản Trị Mạng

Trung cấp - Nghề
Không yêu cầu