Application Support Lead

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Bosch Group Full time
Company Description

  • The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, According to preliminary figures, the company generated sales of 71.6 billion euros in 2020.

Its operations are divided into four business sectors:
Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology._

  • The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth._


 RBVH
  • Robert Bosch Engineering and Business Solutions Vietnam Company Limited is 100% owned subsidiary of Robert Bosch GmbH._


 RBVHhas started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development.) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally._

Job Description:

  • Check feasibility/ complexity of the requirements with senior consultants or solution/ platform team lead.
  • Create support tickets or T&R tickets based on requirement type
  • Estimate the effort (cost and time) and propose to customers
  • Once accepted, finalize documents and assign to Solution team
  • Lead daily stand up meeting with consultants
  • Report and present Monthly Status Review
  • Maintain consultant competency (knowledge retention) of the team
  • Monitor and control the delivery quality of the team

Qualifications:

  • IT background, 4+ year experience in IT Application Consultant area
  • Fluent in English communication for business
  • Knowledge of HTML, CSS, JavaScript, ITIL Foundation is preferred
  • Having knowledge about Business Analysist, Business Cases, Benefit
  • Management (ROI,), Alternative Solution is a plus
  • Strong verbal/written communication & data presentation skills, including
- an ability to effectively develop and communicate clear, thoughtful, and
- comprehensive analyses

  • Be self driven, independent, persuasion, flexibility and high initiative
  • Having analytical and customer oriented mindset
Additional Information

Why
BOSCH?

Because we don't just follow trends, we
create them.

Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

  • Working in one of the
    Best Places to Work in Vietnam
  • Join a dynamic and fast growing global company (
    Englishspeaking environment)
-
13th-month salary bonus + attractive
performance bonus (you'll love it) + annual performance appraisal
-
100% monthly basic salary and
mandatory social insurances in 2-month probation
-
Onsite opportunities: short-term and long-term assignments
-
15++ days of annual leave + 1 day of birthday leave

  • Premium health insurance for employee and
    02 family members:
-
Flexible working time:

  • Lunch and parking allowance
  • Various training on hottrend technologies/ foreign language (English/Chinese/Japanese) and softskills
-
Fitness & sport activities: football, badminton, yoga, Aerobic

  • Free inhouse entertainment facilities and snack
  • Join in various team building, company trip, yearend party, tech talks and a lot of charity events

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