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Global IT Operation Support German Language

3 months ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)

  • Support End-User viaSMT TicketfollowingITIL Processwhich are maintained with defined SLA & KPI
  • Contribute to problem investigation, change management
  • Working on Oracle PL/SQL
  • Support for new feature release, hotfix
To the holder of this position other tasks and activities related to the current job can be assigned by line-manager

Chức vụ:
Nhân viên/Chuyên viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

Why BOSCH?

Because we don't just follow trends, we create them.

Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

  • Working in one of the Best Places to Work in Vietnam
  • Join a dynamic and fast growing global company (Englishspeaking environment)
  • 13thmonth salary bonus + attractive performance bonus (you'll love it) + annual performance appraisal
  • 100% monthly basic salary and mandatory social insurances in 2month probation
  • Onsite opportunities: shortterm and longterm assignments
  • 15++ days of annual leave + 1 day of birthday leave
  • Premium health insurance for employee and 02 family members
  • Flexible working time
  • Lunch and parking allowance
  • Various training on hottrend technologies/ foreign language (English/Chinese/Japanese) and softskills
  • Fitness & sport activities: football, badminton, yoga, Aerobic
  • Free inhouse entertainment facilities and snack
  • Join in various team building, company trip, yearend party, tech talks and a lot of charity events

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

  • Bachelor degree in IT/ Computer Science or relevant background
  • Have German language intermediate level or above
  • Strong knowledge of SQL, PL/SQL
  • Knowledge inService Management Tool (Redemy, Service Now, ServiceDesk Plus)
  • Knowledge in Project and Process Management will be an advantage
  • To be trained in process know how (Incident, Problem, Change Management)
  • ITIL foundation Certificate is a plus
  • Flexible and able to support in CET time zone if required (1:00PM 10:00PM)
  • Have ability towork under pressureduring peak periods and respecting the deadlines
  • Haveteamwork spirit, proactive to support, share workload, document/share the knowledge, open mindset and continuous improvement.
  • Strong communication, interpersonal and intercultural skills

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
IT Helpdesk,IT Support

Đại Học
Dưới 1 năm