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Head of Business, Japanese Desk
2 weeks ago
- Acting as Strategic Account Management (SAM) and maintaining the TLC (top level contact) on key Japanese prospects and clients across Commercial Risk Solutions, Health Solutions and Affinity. SAM takes full responsibility to retain and grow clients at expected level of profitability.
- Actively involving in all new Japanese business/renewal tenders in excess of US$ 15,000 or as designated by the GM across Commercial Risk Solutions, Health Solutions and Affinity.
- Developing and executing the "market facing" strategic broking strategy/communication, including but not limited to quote/placing slips and wordings.
- Undertaking and maintaining stewardship of all audit requirements and participating Internal Audit Committee.
- Introducing best practice client service standards or operational excellence and rolling out.
- Adherence to and ongoing broker training for brokers guide.
- Training and developing of talent.
- Other projects and tasks as designated.
Benefits:
At least 8+ years of experience in strategic account management and handling C-suits Customer service and business development skills Strong negotiation skills Cross-culture adaptability and Team spirit
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