Senior Officer, Business Banking

1 week ago

Hanoi, Hanoi, Vietnam Techcombank Full time

30-May-2023
Senior Officer, Business Banking - SME :

  • Category: Business Banking Division
  • Job Type:
  • Facility: Business Banking
    Job Purpose:
  • The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, aftersales care / followup, risk management, debt collection monitoring,... for customers assigned from time to time to (SME / MSME) to achieve target assigned.

Key Accountabilities (1):

  • Customer Insight
  • Collect / learn about the opinions and potential customers (leads) to understand the characteristics, needs, markets, competitive banking products... of MSME customer segments, SMEs / focus main customer group assigned.
  • Collect and analyze information about existing customers, operational status / methods / business plans, financial statements,... to understand customers, needs and be able to advise on plans. business for customers.
  • Product and Pricing
  • Understand products, solutions and pricing policies for customers assigned (SME / MSME)
  • Determine price policy, suitable products to advise assigned customers (SME / MSME)
  • Proposing and participating in building products, solutions and pricing policies for customers with departments at Head Office.
  • Sale and Service
3.1 Sale Planning and Customer Care Plan
Sales and customer care planning for assigned customer categories based on business goals and customer portfolio analysis
3.2. Sale Activities and Customer Care Actions

  • Financial consulting: Consulting optimal financial solutions for customers on the basis of customer knowledge and industry developments
  • Service quality: Ensuring the provision of products and services according to the process, commitment to quality of service (TAT, SLA,...), transferring CVP to customers, contributing to increase customer experience and satisfaction
3.3. Manage of sale activities and customer care actions

  • Monitoring, evaluating and proposing adjustments to sales and care plans for customers

Key Accountabilities (2):

  • Risk Management
4.1 Credit risk management

  • Responsible for credit risk management from end to end process with managing the customer forfolio.
  • Credit Appraisal : Credit appraisal, credit proposal, submit to competent authorities for approval
  • Post credit management : Check after credit extension, identify early warning signs... and ensure the correct implementation of instructions and regulations on postloan inspection and control
  • Manage the debt collection process with customers, participate in the debt settlement process according to regulations.
4.2 Operation risk management

  • Deep understanding, implement and adhere to the regulations on operational risk management
  • Proactively identify operational risks and make recommendations to the headquarters

Key Accountabilities (3):

  • Operation
  • Perform operations in accordance with the regulations absolutely comply with the regulations, processes, instructions... related.
  • Proactively assess / propose improvement of operating procedures to direct management / HO
  • Organization and Personel
  • Develop yourself to fulfill your role and adapt to workrelated change.
  • Closely cooperating with related positions, towards the common goal of the unit and the bank.
  • Effective management
  • Effectively manage the portfolio of customers assigned in charge according to TCB's instructions, regulations and orientations
  • Strict management of business results compared to the assigned target

Other jobs:

  • According to the regulations and orientation of the bank and as assigned by the BBC's Director from time to time.

Key Relationships - Direct Manager:

Manager Bussiness Banking SME

Key Relationships - Direct Reports:

None

Key Relationships - Internal Stakeholders:

BB Division; RBG Division, Risk Management Division, GTS Division, Opts Division, CA Division, HR

Key Relationships - External Stakeholders:

Customers

Success Profile - Qualification and Experiences:

Degree:
University degree. Specialization in Foreign Trade / Economy / Finance / Banking is preferred

Experience:
Minimum 5+ years in the field of sales / sales support for corporate customers.

English :
minimum TOEIC 550 or equivalent.

  • Senior Officer, Business Banking

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    20-Mar-2023Senior Officer, Business Banking - SME :Category: Business Banking DivisionJob Type: Facility: Business BankingJob Purpose: The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, aftersales care / followup, risk management, debt collection monitoring,... for customers assigned...

  • Senior Officer, Business Banking Credit Risk

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    12-Apr-2023Senior Officer, Business Banking Credit Risk Appraisal :Category: Risk Management DivisionJob Type: Facility: Business BankingJob Purpose:The job holder perform credit appraisal for BB customer segmentKey Accountabilities (1):Function - Actively coordinate with internal / external units or cooperate with business units to collect information and...

  • Senior Officer, Retail Banking

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    27 Jun 2023Senior Officer, Retail Banking :Category: Retail Banking GroupJob Type: Facility: Retail BankingJob Purpose: The job holder responsible for ensure to advise and provide personal financial products and services in accordance with customer needs, in order to bring the best experience to customers. The job holder ensures compliance and minimizes...

  • Business Representative Officer

    1 week ago

    Hanoi, Hanoi, Vietnam Metasource Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)A Hong-Kong based tech company is looking for an enthusiastic Business Representative Officer based in Ha Noi to increase the company's brand and product awareness in Ha Noi.Are you interested in joining a fast-growing B2B FinTech start-up? We are a fast-growing FinTech with offices in Ho Chi Minh, Hong...

  • Senior Officer, Retail Banking

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    6 Jun 2024**Senior Officer, Retail Banking **:- Category: Retail Banking Group- Job Type:- Facility: Retail Banking**Job Purpose**:**CHUYÊN VIÊN CAO CẤP TƯ VẤN BẢO HIỂM TẠI HCM, HÀ NỘI VÀ CÁC TỈNH PHÍA BẮC.****Key Accountabilities (1)**:Thu nhập hấp dẫn với LCB là 15 triệu + hoa hồngThưởng hiệu suất cuối năm và...

  • Senior Officer, HR Business Partner

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    15 Apr 2024Senior Officer, HR Business Partner :Category: Human Resources ManagementJob Type: Facility: Human ResourceJob Purpose: The job holder responsible for act as the focal point to build and maintain an effective interaction relationship between the Human Resources Management Division and the business unit(s), ensuring that the business unit's human...

  • Senior Officer, Cost Management

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    10-Feb-2023Senior Officer, Cost Management : Category: Human Resources Management Job Type:Facility: FinanceJob Purpose:Analysis, give warnings, recommendations, management processes related to cost management of the whole bank, control expense reports.Key Accountabilities (1):Support the Senior Manager in organizing, coordinating and supervising the Bank's...

  • Senior Officer, Financial Control

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    12 Jun 2023Senior Officer, Financial Control :Category: Finance & Planning DivisionJob Type: Facility: Business SupportJob Purpose:The job holder responsible for:'Ensure correct and sufficient implementation of Balance Verification Process, remote monitoring of accounting systems, Control of head office accountingKey Accountabilities (1):Coaching the working...

  • Senior Expert, Business Development

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    6 May 2024Senior Expert, Business Development Region :Category: Retail Banking GroupJob Type: Facility: Retail BankingJob Purpose:The job holder is responsible for participating in the following roles to implement the retail business development of the region as assigned, through:Participate in business planning to achieve the goals of the region in charge...

  • Manager, Retail Banking

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    7 Jun 2024Manager, Retail Banking :Category: Retail Banking GroupJob Type: Facility: Retail BankingJob Purpose:The person in charge of the position is responsible for the operational management and effective management of the retail banking (secured lending, unsecured lending, mortgage credit, insurance products and other products oriented from time to time)...

  • Senior Officer, Credit Solution Management

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    20-Feb-2023Senior Officer, Credit Solution Management - MM and USME :Category: Business Banking DivisionJob Type: Facility: Business BankingJob Purpose: The job holder responsible for conducting contact activities with customers according to procedures, instructions and standards of TCB, credit evaluation (1st time) at the registration office, receiving new...

  • Senior Business Analyst

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    26 Feb 2024Senior Business Analyst - Corporate Digital Banking:Category: Digital OfficeJob Type: Facility: Change and TransformationJob Purpose:The job holder will analyze and identify business problems and issues through internal and external data sources and provide insights to key stakeholders and decision makers. The job holder will work closely with...

  • Senior Officer, Corporate and Commercial Credit

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    11 Jun 2024Senior Officer, Corporate and Commercial Credit Risk Appraisal :Category: Risk Management DivisionJob Type: Facility: Corporate BankingJob Purpose:Implement credit appraisal; Participating in building credit products/solutions for customers belongs to Wholesales banking' MM/SME segment; Ensuring that credit apprasal' performance is quick and...

  • Officer, Business Finance

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    08-Feb-2023Officer, Business Finance : Category: Finance & Planning Division Job Type:Facility: FinanceJob Purpose:The job holder responsible for:Responsible for implementing and coordinating with functional departments of the unit in charge, regions and related departments in building business targets, managing, monitoring and evaluating sales performance...

  • Senior Officer, Corporate and Commercial Credit

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    12 Jun 2024Senior Officer, Corporate and Commercial Credit Risk Appraisal :Category: Risk Management DivisionJob Type: Facility: Corporate BankingJob Purpose:Implement credit appraisal; Participating in building credit products/solutions for customers belongs to Wholesales banking' MM/SME segment; Ensuring that credit apprasal' performance is quick and...

  • Officer - Corporate Digital Banking

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    27 Feb 2024Officer - Corporate Digital Banking:Category: Digital OfficeJob Type: Facility: Change and TransformationJob Purpose:The job holder is responsible for performing a variety of support functions including administrative activities, scheduling appointments and travel, responding to information requests, preparing reports as well as providing training...

  • Senior Officer, Funding and Liquidity Management

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    18 Jun 2024Senior Officer, Funding and Liquidity management :Category: Finance & Planning DivisionJob Type: Facility: FinanceJob Purpose:The job holder responsible for:'Reporting directly to the Director on the assigned tasks, including the work related to the content of liquidity management and balance sheet optimization and other assigned tasks.Key...

  • Senior Officer, Credit Solution Management

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    13-Dec-2021Senior Officer, Credit Solution Management - MM and USME:Category: Business Banking DivisionJob Type: Facility: Business BankingObjective:Contact with customers according to TCB's procedures, instructions and standards; credit appraisal (time 1) at BBC; receive new collateral; post-lending monitor of MM/USME customers to achieve targets.Key...

  • Senior Officer, IT Operations

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    26 Jun 2023Senior Officer, IT Operations :Category: Technology DivisionJob Type: Facility:Job Purpose:Key Accountabilities (1):Main work: Perform operational tasks: Monitor, run, and report the daily operation, troubleshoot problems and escalate to L3 in case the actions required are out of domain of L1, L Coordinate with other functions in the IT...

  • Senior Officer, Customer Value Management and

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    08-Feb-2023Senior Officer, Customer Value Management and Loyalty :Category: Retail Banking GroupJob Type: Facility: Retail BankingJob Purpose:Responsible for ensuring the implementation of the goals of the functional group and assigned tasks, ensuring the overall effective progress of the tasks in the professional operations of the segmentation và customer...