Technical Support

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam DiCentral Vietnam Full time
We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more

  • This role is an onsite opportunity. _

As a Tech Support you will:
***- _Resolve technical issue/errors related to Customer integration._
- _Assist customers with company integration product._
- _Work with mapping team in upgrading integration maps._
- _Track support inquires through the support NetSuite system ensuring the customer issue is resolved._
- _Keep track troubleshooting progress, build/fix on Productions._
- _Attend meetings internally or with customers when needed._
- _Any other duties as assigned by supervisor/managers._

Requirements for Success:

***-
_Strong communication skills both written and verbal English; Ability to communicate thoughts and information clearly and concisely

_:
- _Experience in Customer Service, Technical Support or related field preferred_
- _Must be customer-service oriented; Actively look for ways to help people._
- _Active Listener be able to give full attention to what is being said, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times._
- _Must have a strong attention to detail; Careful about detail and thorough in completing work tasks._
- _Efficient able to handle and resolve client issues quickly and accurately._
- _Ability to work in a dynamic and fast-paced environment._
-
_
Working Time: 40 hours/Week_.
_Working at least 03 days/week at the nightshift (9:00 PM - 6AM) and 2 days in flexible shifts.

_:
-
_Having knowledge about (SQL) and database, XML files, Retail/Logistic Business, FTP/Network protocol, ERP (Netsuite, SAP or Quickbooks) is a big plus

_:

  • Having a bachelor's degree in English or equivalent
  • Work location:
  • 139 Pasteur St., Vo Thi Sau Ward, District 3, HCMC.
- _5th floor, Helios Building, Street No. 3, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, HCMC._

Who is TrueCommerce?

  • TrueCommerce is a highperforming global supply chain network that provides fully integrated, endtoend supply chain visibility and management.
We've empowered some of the biggest brands in the world to improve their supply chain performance:
P&G, Schneider Electric, TJ Maxx, Office Depot, and many more._

  • For additional information, visit our _website_._

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Daikin Việt Nam Full time

    Phúc Lợi: Du Lịch Phụ cấp Chăm sóc sức khỏe- Đào tạo Tăng lương Công tác phí Phụ cấp thâm niên Chế độ nghỉ phépMô Tả Công Việc:Inquiry window: Answer the inquiries, contact a related affiliates Support technical inquires on HVAC products from sales or Branch Technical Support (product specification/ installation/...

  • Technical Support

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam TelestarVN Full time

    OVERVIEWWe are seeking a dedicated and knowledgeable Technical Support Specialist to join our team.ROLE AND RESPONSIBILITIES Diagnose and resolve technical problems by gathering information, analyzing symptoms, and utilizing available resources and knowledge bases. Analyze, troubleshoot, and resolve technical issues related to hardware, software, and network...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam iTechWX Vietnam Full time

    Technical Support Engineer (Azure, Networking):iTechWX Vietnam- Ứng TuyểnAzure Networking- Đăng nhập để xem mức lương Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh Xem bản đồ Tại văn phòng 4 giờ trướcMô Tả Công Việc:The support engineer is responsible for support delivery, providing technical support to...

  • Technical Sales Support

    6 days ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam RGF HR Agent Recruitment Full time

    Position Objective/Expectation Support and consult the external Sales Team and customers in all pumps and solutions technical aspects.Job ResponsibilitiesSupport external Sales team with technical knowledge of pumps and the various applicationsInterpret and understand tender specifications, provide product quotations and product recommendations to achieve...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam iTechWX Vietnam Full time

    Technical Support Engineer (IT Support) - Night Shift:iTechWX Vietnam- Ứng TuyểnIT Support English Fresher Accepted- Đăng nhập để xem mức lương Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh Xem bản đồ Tại văn phòng 6 giờ trướcMô Tả Công Việc:The Technical Support Engineer's primary focus will be ensuring...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam iTechWX Vietnam Full time

    Technical Support Engineer (IT Support):iTechWX Vietnam- Ứng TuyểnIT Support System Engineer Fresher Accepted- Đăng nhập để xem mức lương Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh Xem bản đồ Tại văn phòng 3 giờ trướcMô Tả Công Việc: The support engineer is responsible for providing technical support...

  • Technical Customer Support

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Itechwx Full time

    Mô tả công việc:(Mức lương: triệu VNĐ)Responsibilities include:The support engineer is responsible for support delivery, providing technical support to Azure and Windows Server customers by resolving escalated, complex technical customer issues on the Azure or Windows Server platform and delivering technical support against CPE and workflow...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam iTechWX Vietnam Full time

    Technical Support Engineer (IT Support):iTechWX Vietnam- Ứng TuyểnIT Support English Fresher Accepted- Đăng nhập để xem mức lương Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh Xem bản đồ Tại văn phòng 4 giờ trướcMô Tả Công Việc:The Technical Support Engineer's primary focus will be ensuring that all...

  • Clients Technical Support

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam iTechWX Vietnam Full time

    Clients Technical Support (IT Support):iTechWX Vietnam- Ứng TuyểnSystem Engineer English Fresher Accepted- Đăng nhập để xem mức lương Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh Xem bản đồ Tại văn phòng 3 giờ trướcMô Tả Công Việc:The support engineer is responsible for providing technical support to...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam iTechWX Vietnam Full time

    Technical Support Engineer (IT Support, Azure, Cloud):iTechWX Vietnam- Ứng TuyểnIT Support Azure Cloud- Đăng nhập để xem mức lương Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh Xem bản đồ Tại văn phòng 4 giờ trướcMô Tả Công Việc:Microsoft Azure, a public cloud computing platform, is a growing collection...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam VNG Full time

    As a Technical Support Engineer L1 (Endpoint Security), you will have the opportunity to support our customers and learn cutting edge technologies in the dynamic software security space.What You Will Do: Having a strong customer service focus with the commitment to excellence and desire to delight customers and being a customer ambassador who is passionate...

  • Technical Support Specialist

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Skedulo Vietnam Full time

    Skedulo Vietnam***- An Phú Plaza, Ly Chinh Thang street, Vo Thi Sau ward, District 3, Ho Chi Minh- Hybrid- Posted 11 hours ago- Skills: EnglishAgileSystem AdminTop 3 reasons to join us:MacBook Pro provided Learning & Development stipend: $125 per year Medical Benefits for Employees, Spouses & ChildrenJob description: The Senior Technical Support Specialist...

  • Technical Support Specialist

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Sumsub Full time

    Sumsub is a global verification provider aiming to make verification processes simple, friendly, and secure for businesses and their users. Sumsub's all-in-one verification platform secures every step of the customer journey. More than 2000 global companies use this platform to verify users, businesses, and transactions, orchestrate their verification...

  • Technical Support Representative

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Payreto Full time

    Position Overview:The core mission of the Technical Support Representatives is to provide timely, correct, andPrincipal Duties and Responsibilities: Provide technical support to customers on operational or maintenance aspects of system equipment by:Diagnose hardware and software failures by evaluating and analyzing symptoms provided using established...

  • Technical Sales Support

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Adecco Full time

    Job summary:A leading company specializing in the development and manufacturing of high-performance rubber compounds and materials for footwear industry.Responsibilities: Providing technical assistance and support to customers and sales team. Supporting quality management through the testing and evaluation of trials, productions, and claims. Collaborating...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Magnolia Full time

    Technical Support Engineer (Cloud, AWS, English):Magnolia- Ứng TuyểnAWS English Cloud- Đăng nhập để xem mức lương Etown 1 Building, Unit 9.2, 364 Cong Hoa Street, Ward 13, Tan Binh District, Tan Binh, Ho Chi Minh Xem bản đồ Linh hoạt 5 giờ trước3 Lý Do Để Gia Nhập Công Ty:People are at the heart of technology and change...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Magnolia Full time

    Technical Support Engineer (Cloud, AWS, English):Magnolia- Ứng TuyểnAWS Cloud English- Đăng nhập để xem mức lương Etown 1 Building, Unit 9.2, 364 Cong Hoa Street, Ward 13, Tan Binh District, Tan Binh, Ho Chi Minh Xem bản đồ Tại văn phòng 1 giờ trước3 Lý Do Để Gia Nhập Công Ty:Exchange program to Euroupe Premium Private...

  • Technical Support Specialist

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Telestar Full time

    Mô tả công việc:(Mức lương: triệu VNĐ)- Diagnose and resolve technical problems by gathering information, analyzing symptoms, and utilizing available resources and knowledge bases.- Analyze, troubleshoot, and resolve technical issues related to hardware, software, and network connectivity.- Research, diagnose, and recommend appropriate solutions...

  • Technical Support Representative

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Payreto Full time

    POSITION OVERVIEWTechnical Support Representatives are expected to meet or exceed the performance targets set by the client and Payreto.Principal Duties and Responsibilities: Provide technical support to customers on operational or maintenance aspects of system equipment by:Diagnose hardware and software failures by evaluating and analyzing symptoms provided...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Itechwx Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)Represent Microsoft and communicate with Microsoft customers.Manage relationships with multiple customers, partners and collaborate with business contacts withinMicrosoft.Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical...