Sales Manager
6 days ago
ABOUT US
Vespa Adventures, established in 2007 in Ho Chi Minh City, offers unique Vespa tours across six destinations in Southeast Asia, including Ho Chi Minh, Hoi An, Hue, Hanoi (Vietnam), Siem Reap (Cambodia), and Chiang Mai (Thailand). Our tours provide "The Ride of Your Life" allowing guests to immerse themselves in local culture, authentic flavors, and vibrant city life while enjoying fun rides on Vespa scooters. We are dedicated to delivering unforgettable, adventure-filled travel experiences for our guests. With a focus on creating connections and authentic moments, Vespa Adventures has become a leader in unique tourism experiences in the region.
POSITION SUMMARY
Vespa Adventures is seeking a strategic and results-oriented Sales Manager to lead the company's B2B sales growth in its
Hanoi
and
Saigon
branches (please choose your
preferred
branch). The Sales Manager will be responsible for building and nurturing relationships with travel agents (TAs) and hotel partners and managing a team of sales administrators and hotel sales staff at each branch to ensure the company's sales targets are met.
The ideal candidate will be both a hands-on salesperson and a team leader, capable of setting clear goals, providing coaching, and ensuring performance tracking across locations. This is a pure sales leadership role, without administrative or executive assistant duties.
QUALIFICATIONS AND REQUIREMENTS
- 3+ years in sales leadership within travel, hospitality, or related service industries
- Experience managing a remote or multi-location sales team
- Deep understanding of B2B travel distribution, especially with TAs and hotel partnerships
- Excellent verbal and written communication skills
- Fluent in English; other languages (Vietnamese, Thai, French, etc.) are a plus
- Confident using CRM and sales tracking tools
- Proactive, organized, and highly collaborative
- Passion for authentic travel experiences and cultural immersion
KEY RESPONSIBILITIES
Travel Agent (TA) Sales Development
- Identify, engage, and grow relationships with secondary travel agents (TAs) across domestic and international markets.
- Represent Vespa Adventures at trade shows, webinars, networking events, and B2B sales meetings.
- Coordinate outreach campaigns, including direct sales calls and email prospecting.
Hotel Sales Management
- Oversee and support hotel sales representatives at branch level to ensure consistent performance and brand representation.
- Develop group-wide hotel partnerships and lead negotiations on preferred supplier agreements.
- Track performance of hotel-generated bookings and implement strategies to increase yield.
Team Leadership & Sales Operations
- Supervise a small team of sales administrators and hotel sales staff across different branches.
- Set clear KPIs and targets for the team, and ensure regular performance reviews and feedback loops.
- Standardize reporting processes and CRM usage across the team to ensure accurate tracking of sales activities and conversion.
Sales Strategy & Coordination
- Work cross-functionally with the operations and marketing teams to align on capacity, promotions, and campaign timing.
- Deliver regular reports and insights to leadership on sales trends, risks, and opportunities.
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