ET - Administration/Office Support - req34786

ET - Administration/Office Support
Job #: req34786

Organization: IFC

Sector: Administration/Office Support

Grade: ET2

Term Duration: 1 year 0 months

Recruitment Type: Local Recruitment

Location: Ho Chi Minh City,Viet Nam

Required Language(s): English

Preferred Language(s): Vietnamese

Closing Date: 11/21/2025 (MM/DD/YYYY) at 11:59pm UTC

Description
Build a career with impact. Working at the World Bank Group (WBG) provides a unique opportunity to help countries solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the WBG is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2025, IFC committed a record $71.7 billion to private companies and financial institutions in developing countries, leveraging private sector solutions, and mobilizing private capital to create a world free of poverty on a livable planet. For more information, visit:

IFC Ho Chi Minh City office is seeking to recruit a Team Assistant (TA) to assist in the country activities of the IFC. TA carries out a full range of office support work, including supporting processes and monitoring schedules related to their team's/unit's products and tasks. TA coordinates extensively with service units and liaises frequently with team members both at headquarters and in the field, as well as external counterparts. TA may also be assigned responsibility for some aspect of the unit's administrative functions. The position will report to the Head of Administrative and Client Support (ACS) who will provide supervision and guidance.

Duties And Accountabilities

• Drafting routine correspondence and proofreading materials using proper grammar, punctuation, and style. Using word processing or desktop publishing skills to produce complex text, reports, figures, graphs, etc., according to standard Bank formats and distribution. Incorporating agreed comments into documents, making full use of shared drives and software capabilities.
• Making travel arrangements, including travel itineraries, hotel arrangements, ground transportation, visa arrangements, etc. Coordinating with travel agency and other regional offices to ensure that logistical arrangements for the trips are well planned and prepared. Maintaining and regularly distributing accurate schedules of staff travel and visiting missions.
• Understanding of IFC guidelines and procedures for project cycles; Ensuring effective filing of a variety of documents and correspondence, including primary project information, appropriate clearances, uploading and downloading documents in iDesk/ASOP etc.
• Assisting in planning and monitoring of project-related activities, i.e. logistical arrangements for regular meetings and client visits, teleconferences and videoconferences, guest passes, etc. Maintaining up-to-date travel, administrative and unit files. Coordinating schedules, taking priorities into account, monitoring and communicating changes and other information to the appropriate staff, inside and outside the immediate work unit, including IFC stakeholders.
• Tracking assigned task/project steps/timetables, coordinating with relevant staff and providing assistance and/or information on project-related matters. Maintaining up-to-date work unit project and other files (both paper and electronic).
• Participating in regular ACS staff meetings and sharing responsibility with other ACS team members to prepare agendas, chair meetings and share relevant information. Providing updates and follow up on any identified action items.
• As part of a team in Ho Chi Minh City office and in the Mekong region works collaboratively with ACS staff across all offices.
• Providing back-up support to other ACS peers in their absence or during periods of heavy workload.

Selection Criteria

• Diploma or bachelor degree with at least 3 years of relevant experience, with solid knowledge of IFC / WBG operational procedures (preferred) or demonstrated strong capability to understand and implement corporate policies and Procedures.
• Excellent written communication skills, ability to draft a variety of correspondence and edit materials independently;
• Experienced working within tight deadlines and under pressure; flexibility to work overtime during peak periods on a short notice.
• Demonstrated capacity to multitask and prioritize workload, work with minimal supervision with initiative and resourcefulness. Ability to follow through team's priorities and respond to requests for information in a timely manner.
• Excellent time management and organizational skills. Ability to demonstrate good judgment, tact and high level of discretion in dealing with confidential and sensitive matters.
• Outstanding interpersonal skills and sound judgment to effectively deal with staff at all levels.
• Full proficiency in English, both written and spoken;
• Proficiency and prior experience in MS Office: Excel, Word, PowerPoint and Outlook.

WBG Culture Attributes

• Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
• Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
• Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the
World Bank
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IFC
, including our values and inspiring stories.

Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments.