Operations Excellence Supervisor

2 weeks ago

Hanoi, Hanoi, Vietnam 19cbdcd3-7d99-41c9-a791-07f30b677f1d Full time $60,000 - $80,000 per year

What You'll Do

  • Responsible for all Industrial Engineering related activities or projects in the country / company. Initiate actions to prevent the Service failure may happened.
  • Identify and record all service quality concerns / problems through service measurements and performance effectiveness conducted for all Operations Dept.
  • Propose and follow-up implement solutions to enhance operational effectiveness.
  • Plan and initiate actions to prevent events which may lead to service failures to customers.
  • Recommend solutions to the appropriate depts and Engineering Manager to enhance operational effectiveness so that a high level of service can be provided to customers
  • Monitor and verify implement of various operational projects / solutions for optimum effectiveness through capacity modeling.
  • Control / stop processes if there are determined to be deficient and coordinate with relevant certify deficiencies.
  • Monitor and maintain country / company cost level and recommended solution to Managing Director for effective cost management.
  • Responsible for providing leadership and training and development activities of this staff in Engineering Dept.
  • Report to Engineering Manager regarding the performance of operations on a regular basis.

Your Skills & Requirements

  • Degree holder in Economics, International/Foreign Trade, Marketing or General Business, or related discipline.
  • 4-5 years relevant working experience at managerial level
  • Good people management skills.
  • Good interpersonal and communication skills.
  • Customer oriented.
  • Good organizing, communicating and convincing skills.
  • Must be able to work independently.
  • Operations analysis and planning.

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