Customer Service Team Leader

Company DescriptionHoan My Sai Gon Hospital, established in 1999, is Vietnam's first private hospital and serves as the flagship facility for the nation's largest private healthcare group. Located in Ho Chi Minh City, the 300-bed hospital treats over 2,500 outpatients daily. Dedicated to innovation and excellence, Hoan My Sai Gon Hospital offers...

The Team Leader plays a pivotal role in driving team performance, ensuring customer satisfaction, and maintaining efficient operations. This position requires strong leadership skills, a keen understanding of call center dynamics, and the ability to motivate and guide team members toward achieving their goals. **[1] - Job requirements**: **Team...

**Mô tả công việc**: - Specifying and appraising customers’ needs - Satisfying the company's targets for customer service and call handling - Monitoring and checking the regulations, procedures and instructing staffs to communicate with customers - Tracking orders/booking of customers through Facebook, Hotline,... **Kinh nghiệm / Kỹ năng chi...

Attractive Package - Experience in airlines system (Sabre/Vietjet/Bamboo) or GDS - Experience in team leader posistion **JOB DESCRIPTION**: - Ensuring all agents are achieving their daily KPI’s in qualitative metrics - Monitoring scoring KPI statistics & Daily reports from the supervisor - Isolate and identify areas of improvement on members...

Job Responsibilities - Strategically lead a customer service team to enhance performance of our representatives by setting clear key performance indicators (KPIs) and career path planning for successful agents. - Assist in the development of processes to achieve the goals and objectives of the customer relations department given by the Top Management. -...

COMPANY DESCRIPTION - Our Mission & Ambition are _**_Shaping a World of Trust_**_. A business to business to Society Company, contributing to transforming the world we live in. Guaranteeing quality, ensuring Health and Safety, mitigating risks and improving performance as well as environmental protection and social responsibilityThis is what Bureau Veritas...

**Mô tả công việc**: (Mức lương: Thỏa thuận) **PURPOSE OF THE ROLE**: - To ensure a high level of customer satisfaction and operational efficiency in the delivery of inspection services by leading the customer service team. - Coordinating effectively between clients and internal teams, and continuously improving service...

**Vexere Flight**: Các thành viên của Vexere tin rằng một tổ chức được sinh ra là để giải quyết các vấn đề nhức nhối trong xã hội. Văn hóa công ty chú trọng tinh thần cộng đồng, hỗ trợ lẫn nhau. Tất cả thành viên Vexere luôn được tạo cơ hội để được thể hiện bản thân,...

The customer service lead is in charge of overseeing the day-to-day operations of Zalo’s customer service team. They commonly manage a team of customer service representatives and may also be responsible for developing new policies or procedures to improve the quality of service being provided. We are looking for a person who knows how to resolve customer...

COMPANY INTRODUCTIONWe are, iTechwx, established in mid-2022, with 600 employees across 3 offices within Ho Chi Minh City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure,...