Customer Service Team Lead

Job Responsibilities - Strategically lead a customer service team to enhance performance of our representatives by setting clear key performance indicators (KPIs) and career path planning for successful agents. - Assist in the development of processes to achieve the goals and objectives of the customer relations department given by the Top Management. -...

About the jobAs a Customer Service and Sales Lead, you will oversee and supervise a team of 5–7 employees to ensure the highest standards of customer service. Your role is to provide effective solutions to customer inquiries and issues, assign tasks, set priorities, and maintain efficiency and productivity while delivering service in a professional...

As a Customer Service & Sales Lead, you will manage and support a team of 5–7 members to ensure exceptional customer service and drive sales performance. You will be responsible for resolving customer issues, assigning tasks, setting priorities, and ensuring team productivity in a fast-paced SME environment.ResponsibilitiesOversee daily operations of the...

THIENTU BPO & HR is a leading outsourcing company providing high-quality business solutions, and we are looking for a dedicated Customer Service Team Leader to join our team in the video game industry. If you have a passion for customer service and gaming, this is the perfect opportunity for you!Salary Range: 14 - 17 mil VND (Gross)Working Time: 8:00 AM -...

About BuymedBuymed )is the largest B2B e-commerce platform for healthcare in Vietnam, now expanding across Southeast Asia. We enable over35,000 pharmacies, clinics, and hospitalsto access genuine medical products more efficiently through technology and supply chain innovation.We move fast, act decisively, and focus on measurable outcomes. Learn more about...

THIENTU BPO & HR, a leading provider of high-quality outsourcing solutions, is looking for a Team Leader to manage and guide our Customer Support Operations team in the video game industry. The ideal candidate is someone with strong leadership, a keen eye for detail, and a passion for delivering top-tier customer service in a dynamic and digital-first...

LOCATION6th / M Floor, Vista Building, 19 Tan Cang St., Ward 25, Binh Thanh Dist., Ho Chi Minh CityOnly accepting candidates based in Ho Chi Minh, VietnamRESPONSIBILITIESResponse & Service DeliveryParticipate in Business Review meetings, present operation results, collect feedbacks and address concerns.Use tools and strategy to monitor the performance of a...

THIENTU BPO & HR is a leading outsourcing company providing high-quality business solutions, and we are looking for a dedicated Customer Service Team Leader to join our team in the video game industry. If you have a passion for customer service and gaming, this is the perfect opportunity for you! - ** Salary Range**:14 - 17 mil VND (Gross) **Working...

Company DescriptionHoan My Sai Gon Hospital, established in 1999, is Vietnam's first private hospital and serves as the flagship facility for the nation's largest private healthcare group. Located in Ho Chi Minh City, the 300-bed hospital treats over 2,500 outpatients daily. Dedicated to innovation and excellence, Hoan My Sai Gon Hospital offers...

**Mô tả công việc**: (Mức lương: Thỏa thuận) **PURPOSE OF THE ROLE**: - To ensure a high level of customer satisfaction and operational efficiency in the delivery of inspection services by leading the customer service team. - Coordinating effectively between clients and internal teams, and continuously improving service...