Senior Delivery Lead

We are a digitally native company that helps organizations reinvent themselves and unleash their potential. We are the place where innovation, design and engineering meet scale. With more than 29,000+ employees and present in 33 countries across 5 continents, we’re partnering with companies like Google, Electronic Arts, and Santander, among others.

The **Senior Delivery Lead**role is central to the running of multiple squads to set them up for success in prioritising, planning and executing on transformation initiatives using Scrum or Kanban frameworks. They enable the squads through removing any impediments while facilitating transparency of all the work, progress of sprint goals and capacity to interested stakeholders as well as to the squads themselves.

The role is also responsible for ensuring the squads adhere to agile methodologies and principles and involves organising and facilitating agile ceremonies such as daily scrums, backlog refinement, sprint planning and retrospectives. On occasion, they will also be expected to assist other Delivery Leads or squads in establishing best practice and agile ways of working wherever coaching is required.

**Experience: 15+ years**
**Location: Hanoi & Danang - Hybrid, Ho Chi Minh - Remote**

**_Responsibilities _**
- Responsible for ensuring full participation of all squad members in the delivery of value
- Play a lead in the planning and facilitation of tribal agile ceremonies of Showcase & Big Room Planning (BRP)
- Responsible for removing squads blockers with support from the Product Manager or management if needed to ensure planned sprints are delivered as expected.
- Responsible for ensuring team norms are understood and followed
- Ensures continual improvement practices are applied and agreed actions are implemented
- Mentor and Coach the team to be empowered and instill a proactive, positive and innovative team culture
- Work closely with Product Managers on prioritization of the squad backlog to maximize value delivered
- Responsible for ongoing health of the squad, ensuring that it is set up to deliver end-to-end outcomes, providing coaching & feedback, ensuring resources are planned effectively and are fully utilized.
- Ensures that the squads have engaged with business stakeholders (internal customers) insights and feedback during the delivery of their work. A clear link between insights and action development should be visible.
- Works with other product managers to ensure that their squads backlog is prioritized appropriately to meet cross-team dependencies.
- Works closely with the squads to remove impediments and “roadblocks” for the squad.
- Decides whether the work the squads have delivered is ready for release, works with the squads to define criteria for work to be released and is accountable for the quality of the squad’s released work.Where necessary, support vendor selections as part of the decision to build or buy product solutions

**_Requirements: _**
- **15+ years’**experience working in a retail business or other businesses
- Extensive experience working with commercial partners in a complex, matrix organization
- Extensive experience working in an agile organization or with cross functional teams
- Demonstrated ability to build collaborative relationships with a diverse range of stakeholders
- Develops teams that set and deliver to high standards, drive innovation and create value autonomously, while living our culture and values.
- Strong ability to prioritize, balancing delivery in the short-term while supporting the overall strategy
- Extensive experience in managing complex dependencies and releases
- Solid understanding of Agile and Scrum methodology, disciplines and procedures, and ability, to help / guide others on the processes
- Extensive Experience in Agile delivery - managing product backlogs, prioritizing requests, writing user stories, sprint planning, iterations, retros, stand-ups
- Eye for detail, and ability to quickly understand requirements and help the team articulate correctly to form the basis for the sprint planning with focus on delivering a quality outcome
- Extensive experience working and using Agile tools (Jira, Confluence, DevOps)
- Strong collaboration with cross functional teams
- A degree of flexibility will be required in this role as we build and maintain the roadmap.