Delivery Manager

4 days ago

Hà Nội, Vietnam Eastgate Software Full time

Salary**:0** VNĐ

Location: CÔNG TY CỔ PHẦN EASTGATE SOFTWARE - HQ

Application deadline: 15/08 — 30/09/2025

**About us**

We put quality and customer satisfactions at the top priority in every project we carry. Therefore, our German and US senior experts offer local consultancy for European and US clients.

As a member of Eastgate, you will be emerged in a professional and flexible environment where you have opportunities to express your own ideas and improve your skill set through many interesting full-cycle projects.

**Your responsibilities**
- **Pre-sales Support (20% working time)**
- Coordinate with Technical Leaders, Project Managers and Sales Managers to gather client's requirements, estimate resources and develop the appropriate delivery solution
- Prepare documentation and coordinate all contractual matters with clients
- **Project Delivery and Quality Assurance (60% working time)**
- Responsible for KPIs of the Delivery Department including billable rate and resource utilization
- Ensure the project team understands and follows the client’s standards and the software solution meets the client’s requirements
- Defines potential problems and suggests alternatives to ensure the time and cost meets client’s standard
- Develop and manage project plans, including project scope, milestones, deliverables, resources, dashboards
- Monitor and review client satisfaction and follow up client requests
- **Delivery Team Management (20% working time)**
- Ensure clear definition of project members' responsibilities
- Responsible for adequate staffing and training for successful project delivery.
- Facilitates project team’s reports includes the timesheet and resources allocation
- Minimum 8 years of software development experience with at least 4 years in the role of Agile managerial position
- Excellent English in both writing and speaking skill

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