Account Receivable Specialist

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Findicia Full time

Company Overview

Findicia is a rapidly growing Customer Experience Management Platform for multi-location brands. Our mission is to help our clients create happier customers at every location with AI.

About the Role

We are seeking an experienced Account Receivable Specialist to join our dynamic team. In this role, you will be responsible for end-to-end billing and payment operations. Your goal will be to help structure the billing process, oversee invoicing & collections operations, and regularly provide management updates on the health of accounts receivable.

Key Responsibilities:

  • You will structure the invoicing process to ensure that invoices are sent on time and accurately. You will also ensure that it captures all nuances of the sales deal design and ensures a smooth payment process for our customers.
  • You will work closely with finance, product, customer success, and sales teams to ensure timely collections of customer payments & track this in a seamless manner.
  • You will ensure that the invoicing, payment experience, & collection process is streamlined across different geographies.
  • You will provide recommendations on managing our receivables and cash flow efficiently.
  • Maintain accurate customer and product data in the billing system. Work closely with software providers like Stripe, Chargebee, and Upflow to set up billing processes & reminders to automate the process flows.
  • You will respond to customer inquiries regarding billing, invoices, and payment options & resolve any issues relating to billing.

Requirements

  • 2 - 5 years of proven billings or account receivables experience preferably in B2B Software companies.
  • Strong operator mindset and a track record of tackling challenging scenarios ensuring the billing function works like a clockwork.
  • Proactive mindset, eager to learn, and committed to continuous professional development.
  • Excellent interpersonal skills, maintaining a positive demeanor and outstanding communication abilities.
  • Ability to work independently and remotely, managing multiple tasks and priorities with ease.
  • Familiarity with Stripe & other payment software and relevant tools.

Salary & Benefits

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus a bonus scheme, private medical insurance, paid time off, and a flexible working culture.

Cultural Values

  • Mission-driven and fast-paced, entrepreneurial environment.
  • A collaborative and flat company culture.
  • Discretionary trips to our offices across the globe, with global travel medical insurance.
  • Cross-cultural team bonding/networking.


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