AR/AP Operations Specialist

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Findicia Full time

About the Role

We are seeking a highly motivated and experienced AR/AP Analyst to join our dynamic team at Findtica. In this role, you will be responsible for end-to-end billing and payment operations, ensuring invoices are sent on time and accurately. Your goal will be to help structure the billing & payment operations, oversee invoicing & collections operations, and regularly provide management updates on the health of accounts receivable.

Key Responsibilities

  • You will work closely with finance, product, customer success, and sales teams to ensure timely collections of customer payments & track this in a seamless manner.
  • You will ensure that the invoicing, payment experience, & collection process is streamlined across different geographies.
  • You will provide recommendations on managing our receivables and cash flow efficiently.
  • Maintain accurate customer and product data in the billing system. Work closely with software providers like Stripe, Chargebee, and Upflow to set up billing processes & reminders to automate the process flows.
  • You will respond to customer inquiries regarding billing, invoices, and payment options & resolve any issues relating to billing.

Requirements

  • 2 - 5 years of proven billings or account receivables experience preferably in B2B Software companies.
  • Strong operator mindset and a track record of tackling challenging scenarios ensuring the billing function works like a clockwork.
  • Proactive mindset, eager to learn, and committed to continuous professional development.
  • Excellent interpersonal skills, maintaining a positive demeanor and outstanding communication abilities.
  • Ability to work independently and remotely, managing multiple tasks and priorities with ease.
  • Familiarity with Stripe & other payment software and relevant tools.

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