Channel Partner Development Manager

7 days ago

Can Tho, Can Tho, Vietnam Assembled Full time
About the Role

We are seeking a highly skilled Channel Partner Manager to join our team at Assembled. As a key member of our Partnerships Team, you will be responsible for developing and executing a comprehensive strategy for growing our presence in the CX ecosystem via Technology Services Distributors (TSDs) and other channel motions.

Key Responsibilities
  • Develop and implement a partnership strategy that drives growth and revenue through TSDs and other channel motions.
  • Build and nurture strong relationships with partner stakeholders, serving as the primary point of contact and liaison between organizations.
  • Identify, develop, and manage joint marketing and sales activities that drive awareness and pipeline.
  • Monitor, analyze, and report on partnership performance, including KPIs for partner activity, enablement, and pipeline.
  • Stay abreast of industry trends and insights to inform partnership strategy and identify new areas of opportunity for the business.
  • Cross-functional collaboration with internal teams, including sales and marketing, to align on partnership initiatives and drive demand generation.
About You
  • 5+ years of SaaS experience with at least 3 years in channel management with TSDs, Resellers, and/or Consultants.
  • Strong interpersonal skills with the ability to build rapport and establish trust with partners.
  • Proven ability to generate partner-sourced pipeline and bookings.
  • Ability to develop partnership plans and execute them effectively.
  • Experience in analyzing partnership performance metrics and making data-driven decisions.
  • Understanding of the CX & contact center landscape, with a keen insight in navigating TSD networks.
What We Offer
  • Competitive salary and stock options.
  • Generous medical, dental, and vision benefits.
  • Paid company holidays, sick time, and unlimited time off.
  • Monthly credits for professional development, general wellness, and other benefits.
  • Paid parental leave.
  • Hybrid work model with catered lunches and snacks in our SF & NY offices.
  • 401(k) plan enrollment.

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