Customer Service Officer

Deliver high quality service to customers and ensure alignment with Smart CS KPIs. Handle customer survey to analyze customer’s feedback and develop programs for improved customer experience and perception. - Handle service request in SAP systems with KPI 1st response within 2 working hours and complete within SLA. - Handling phone call center - IVR...

**Mô tả công việc**: Join us in the heart of District 7, Ho Chi Minh City, at our exquisite office in one of the city's most prestigious buildings. As a customer service staff, you'll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding...

12 Sep 2024**Officer, Transaction and Customer Support (40001602)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - 'The job holder responsible for: - Provide services and ensure service quality for customers and ensuring the completeness and accuracy of information in accordance with Clients's regulations. -...

12 Sep 2024**Senior Officer, Customer Relationship Management - SME (40000899)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, after-sales care / follow-up, risk management, debt...

**Duties and Responsibilities**: Establish and maintain good relationship with customer by: - Receive and respond to customer complaints, aiming to resolve the issue at the earliest - Analyze complaints to understand the root cause and identify trends or recurring problems - Communicate with other departments to resolve complaints, ensuring a consistent...

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich...

**Company Description** **_ The Bosch Group_**_ is a leading global supplier of technology and services. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology._ - The Bosch Group comprises Robert Bosch GmbH and its roughly 360...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

**Company Description** SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world. - Conduct the assigned jobs in professional, accurate and...

**Position: Customer Service Representative** Location: vincom Center **Salary**: up to 16 Mil/month **Main objectives**: - To support and assure the Customer Service Team’s highly professional interactions with customers associated with order placement, order entry, fulfillment, delivery requirements. - To coordinate with the Customer Service Team to...

Inspired to grow with your experience, learn and share with new colleagues? Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste. We are...

-Job Advert Details Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Assist customers in resolving issues and provide appropriate solutions or escalate complex issues to the relevant department. - Maintain accurate records of customer interactions and transactions. **Chức vụ**: Nhân viên/Chuyên viên **Hình thức làm việc**: Toàn thời...

**Responsibilities** **1. **Kiểm soát và thực hiện việc **trả lời điện thoại của khách hàng(Monitor and handle hotline calls from clients)** - Giải đáp thắc mắc của khách hàng về hợp đồng và quy định hành chính liên quan đến hợp đồng bảo hiểm _(Reply clients’ inquiries about policy and admin...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Greetings and welcoming patients, managing appointment schedules, providing general information to patients regarding Chiropractic and Wellness. - Maintains patient accounts by obtaining, recording, and updating personal and financial information. - Must exercise utmost diplomacy to provide...

**Mô tả công việc**: (Mức lương: 12 - 15 triệu VNĐ) Maintain existing list of customers and keeping in touch with them for service and Business growth Maintain all orders of customers and their receivable payments Maintaining goods inventory on daily basis and also visiting Ware House for quality insepection every 2 months Working with Ware...

**1/ Job purpose**: This position is responsible for delivering DHL commitment to customers, meeting day-to-day operations requirements of the customers as indicated in Standard Operating Procedure (SOP). Ensure FTY understands and acknowledges customers’ requirements and standards. **2/ Scope of Role**: - To ensure KPI and customer’s SOP follow up...

Responsibilities: - Install, test, and commission new equipment(s) at customer’s sites - Carry out equipment assembly, servicing, troubleshooting, repair, upgrade, and preventive maintenance - Perform other technical tasks as assigned - Conduct training to customers in use and routine maintenance of equipment - Provide and maintain good customer service...

**JOB DESCRIPTION** **You will be responsible for**: - Support to run the projects e.g., Voice of Customer, Customer Persona - Conduct the communication materials e.g., Content Post, Infographic Poster - Support from ideas, project planning to logistics tasks for internal/external communication campaign/projects **REQUIREMENTS** **Functional knowledge...

**Mô tả công việc**: (Mức lương: 18 - 20 triệu VNĐ) - Performing day-to-day operational activities in customer service of call center. - Giving excellent services to customers. - Open for ideas and innovative solutions to enhance team productivity. - Achieve daily/monthly performance targets defined by the project. - Working 6 days/ week, 1 day...