North Region Clinical Application Specialist

4 weeks ago

Hà Nội, Vietnam Công Ty TNHH Thiết Bị Y Tế Olympus Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Ensure comprehensive customer understanding of the product and provide thorough information about the product to potential customers. Enhance customer experience and ensure that customers have a positive experience with the product.
- Deliver excellent customer care through demonstrations and sales promotions. Collaborate with the distributor members, and other relevant departments to drive business expansion.

**Philosophy**:
**Goals achievement**:
Develop an action plan to achieve Key Performance Indicators (KPIs) and Key Goal Indicators (KGIs).

**1/ Clinical Application**
- Schedule daily visits and meetings with potential clients in assigned territories to understand their needs, including their current systems, demands, and budgets
- Cultivate and maintain close relationships with clients for future sales opportunities.
- Deliver effective presentations, demonstrations, and on-patient demonstrations (OPD) to create new sales opportunities.
- Verity the prospect infromation in order to maintain accurate records in the Salesforce system.
- Provide configuration consulting to customers based on their demands.
- Support distributors with technical responses, product-related issues, and tender processes.
- Conduct product, procedure, and soft skill training with distributors.
- Coordinate with the Supply Chain Management department to ensure stock availability for sales and demonstrations.
- Represent the company at exhibitions and conferences.
- Collaborate with distributors to address user demands, complaints, and objections.
- Gather feedback from customers and share it with internal teams and distributors.

**2/ Business management**
- Continuously review Key Account Management (KAM) results in the assigned territory. Renew target HP (High Potential) accounts in a timely manner and implement effective tactics to achieve targets
- Optimize efficiency and effectiveness for demo assets, minimizing overdue items.

**3/ Market research**
- Work closely with the marketing department and Field Service Engineers (FSEs) to understand the market and potential clients.
- Analyze competition by gathering current market information on pricing, products, and competitors’ activities. Provide relevant information to Line Managers for timely decision-making.

**4/ Regional business expansion**
- Support line managers to collaborate with the distributors in the assigned territory to strengthen the salesforce, expand the market, and enhance clinical support activities

**5/ Marketing support**
- Assist doctors in understanding product usage during congress, workshops and other events.
- Address customer requests related to products during events.
- Provide strategic support to Healthcare Professionals (HCPs) and key societies.

**Training**:Not only doing one's own work, but also actively give advices and guidance to juniors.

**Others**: Fulfill any additional responsibilities assigned by the Line Manager.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Professional and stable working environment
- Salary according to ability, annual salary increases
- Support for petrol allowance, monthly phone costs
- Health Care Insurance Package, Annual Health Checkup
- Team-building activities

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Bachelor's Degree or above
- In-depth knowledge of medical device market (preferrable Endoscopy or/and Laparoscopy)
- More than 3 years of experience in medical device industry is preferred
- Time management skill
- Communication skill
- Teamwork skill
- Basic management skill
- Fluently speaking in English
- Computer skill (Word, Excel, PPT)
- Based in HN but frequently engaged in business trips to other areas

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Kinh Doanh/Bán Hàng,Phát Triển Thị Trường,Tư Vấn Bán Hàng,Tư Vấn Doanh Nghiệp (B2B)

Đại Học
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