General Manager

4 months ago


Ho Chi Minh City, Vietnam Kuehne+Nagel Full time

A unique opportunity to lead the Air Logistics function in Vietnam has become available. If you are excited about the prospect of working in one of the fastest growing countries in Asia Pacific, this could be the ideal job for you.
** Your Role **:You will be part of the Vietnam leadership team where you will lead + coach the air logistics team where we are continuously outperforming the market, delivering exceptional experiences to our customers and our teams.
** Your Responsibilities**:
Your primary objective will be to lead our people, customer + operations strategy for the assigned territory, monitoring + driving continuous improvement in development efforts. You will ensure that all involved teams + stakeholders achieve or exceed company goals by developing business while optimizing operational processes + production costs. You will do this by working with internal stakeholders while focusing on these key objectives:

- To drive development efforts through customer acquisition + retention programs.
- To set up + monitor key metrics for operational excellence as per guidelines.
- To track training curriculum + oversee implementation of customer SOPs to drive customer excellence.
- To ensure operations are managed within the regulatory requirements, company guidelines, industry standards + management guidance + liaise with QSHE to always ensure audit readiness.
- To set up procurement + pricing strategies to help attract the right mix of business + trade lane development support in alignment with key stakeholders.
- To ensure the optimal usage of the system + tools, while promoting e-touch initiatives (digitalization).
- To drive a healthy forwarding sub-ledger (FSL), regularly analyzing profit + loss (P+L) reports while ensuring target achievement, focusing on the cost of production + financial targets.
- To exchange key information with the network, which may directly/indirectly impact operations + potentially need process changes.

**Your Skills and Experiences**:
Your strong customer management skills + knowledge of the market + P&L expertise, along with your stakeholder + customer relationships will be the key to your success.

You have been selected for this role for your knowledge across our operations, products + services; because you possess the key attributes, we are looking for this role.

**About Kuehne+Nagel***

With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

Ryan Gabriel


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