Sea Logistics Operational Care Specialist, Booking
2 months ago
You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.
** Your Role**: You will be enabling transport activities by executing bookings, entering orders while liaising with our Customer Care Specialists to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.
** Your Responsibilities**:
You will be enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our Customer Care Specialists to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.
- To create/complete shipment details in our internal transport management system, coordinate with all involved
stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating
discrepancies as required.
- To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality
is available for timely + accurate customer reporting.
- To create files for consolidation containers (Master).
- To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
- To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
- To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.
- To release BAL B/L as per Financial Guidelines + working instructions.
- To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs.
- To check + verify incoming supplier invoices, including initiating + resolving any rate discrepancies.
- To support and resolve claims + disputes.
**Your Skills and Experiences**:
- Bachelor Degree in International Business/ Supply Chain/ Logistics, Economics or relevant field.
- Competent knowledge of International Freight Forwarding, Logistics and Import - Export.
- Having at least 1 year experience in the same role. Preferable having experience in booking with carriers for US/LATAM/CA route.
- Can-do-attitude, careful, responsible, organized & detail-oriented.
- Customer-oriented, able to work under pressure.
- Good at communication, analytical, problem solving, planning, time and job management skills.
- Good command of English.
**Good Reasons to Join**: Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have placed us at the forefront of our industry, and positioned us to continue increasing the scope of our customer solutions and services. Kuehne + Nagel gives employees the opportunity to learn and develop; to grow and perform to their fullest potential within a global work environment. We offer performance driven remuneration and total rewards and benefits.
**About Kuehne+Nagel***
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
CONTACT
Trinh La
-
Sea Logistics Operational Care Supervisor
2 months ago
Thành phố Hồ Chí Minh, Vietnam Kuehne+Nagel Full timeYou will be joining our Operational Care Team to add your leadership expertise + skills to the delivery of Operational Excellence ** Your Role**: You are responsible for the delivery of operational excellence through your team of Operational Care specialists by providing leadership + direction, while continuously optimizing production costs. ** Your...
-
Sea Logistics Operational Care Specialist
5 months ago
Ho Chi Minh City, Vietnam Kuehne+Nagel Full timeYou will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence. ** Your Role**: You will be enabling transport activities by executing bookings, entering orders + generating all required import documentation while liaising with our Customer Care Specialists (CCL) to ensure all requirements are met (in...
-
Sea Logistics Operational Care Specialist, Booking
6 months ago
Ho Chi Minh City, Vietnam Kuehne+Nagel Full timeYou will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence. - ** Your Role **:You will be enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our Customer Care Specialists to ensure all requirements are met (in a...
-
Sea Logistics Operational Care Specialist, Booking
5 months ago
Ho Chi Minh City, Vietnam Kuehne+Nagel Full timeYou will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence. - ** Your Role **:You will be enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our Customer Care Specialists to ensure all requirements are met (in a...
-
Sea Logistics Operational Care Specialist, Booking
5 months ago
Ho Chi Minh City, Vietnam Kuehne+Nagel Full timeYou will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence. - ** Your Role **:You will be enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our Customer Care Specialists to ensure all requirements are met (in a...
-
Sea Logistics Operational Care Specialist
5 months ago
Ho Chi Minh City, Vietnam Kuehne+Nagel Full timeYou will be joining our Operational Care Team to add your leadership expertise + skills to the delivery of operational excellence. ** Your Role**: You will be responsible for enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our customer care specialists to ensure all...
-
Sea Logistics Customer Care Specialist
1 month ago
Thành phố Hồ Chí Minh, Vietnam Kuehne+Nagel Full timeYou will be joining our Customer Care Team to add your leadership expertise + skills to the delivery of Customer Excellence. ** Your Role**: You will be responsible supporting customers by providing helpful information + responding to complaints, ensuring customer satisfaction with our products, services + features. ** Your Responsibilities**: You will do...
-
Sea Logistics Customer Care Specialist
5 months ago
Ho Chi Minh City, Vietnam Kuehne+Nagel Full timeYou will be joining our Customer Care Team to add your leadership expertise + skills to the delivery of Customer Excellence. ** Your Role**: You will be responsible supporting customers by providing helpful information + responding to complaints, ensuring customer satisfaction with our products, services + features. ** Your Responsibilities**: You will do...
-
Sea Logistics Intern, Documentation
1 month ago
Thành phố Hồ Chí Minh, Vietnam Kuehne+Nagel Full timeYou will be joining our Operational Care Team to add your leadership expertise + skills to the delivery of operational excellence. ** Your Role**: You will be responsible for enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our customer care specialists to ensure all...
-
Thành phố Hồ Chí Minh, Vietnam Kuehne+Nagel Full timeSea Logistics team is looking for Global Yield + Allocation Specialist in Vietnam. Join our team to shine your career. ** Your Role**: - To manage daily allocation matters between the organisation and carriers to maximize volume and profit - To manage and resolve escalations internally and externally to ensure we deliver the best possible service and...
-
Air Logistics Operational Care Specialist
5 months ago
Ho Chi Minh City, Vietnam Kuehne+Nagel Full timeYou will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence. ** Your Role**: You will be enabling transport activities by executing bookings, entering orders + generating all required export /import documentation while liaising with our Customer Care Teams (CCL) + Revenue Care (RCC) teams to ensure...
-
Seafreight Operation Executive
2 months ago
Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Andashun Amazing Logistics (Việt Nam) Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) General Description This is a position that is responsible for handling daily operation of the company's product across the country and the world. Specific Accountabilities are include but not limited: - Daily operation task including sea freight and back up for air freight and logistics, from...
-
Logistics Specialist
5 months ago
Ho Chi Minh City, Vietnam On AG Full time**In short**: This is your opportunity to become part of the worlds’ fastest growing sports company. We are looking for a Logistics Specialist joining our team, who will be in charge of ensuring on-time container loading, booking and shipment; and ensuring strict compliance of our manufacturing partners. **Your Mission**: - Manage our manufacturing...
-
Sea Freight Pricing Supervisor
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Honour Lane Logistics Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Update the price list on the system. - Rate quotation. - Negotiate rate/space with shipping lines and match with customer needs. - Coordinate with CS and Booking to ensure space. - Checking contract & update rate sheet for both internal & external. - Keep in touch with carrier, NVOCC, co-loader,...
-
Logistics Booking Staff
5 months ago
Ho Chi Minh City, Vietnam Công Ty TNHH Honour Lane Logistics Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc Handling booking requests from customers and shipping partners. Executing bookings for cargo on ocean transportation routes. Monitoring and managing cargo transportation activities from origin to destination. Processing documents and necessary procedures related to cargo...
-
Logistics Booking Staff
5 months ago
Ho Chi Minh City, Vietnam Công Ty TNHH Honour Lane Logistics Full time**Mô tả công việc**: (Mức lương: Từ 10 triệu VNĐ) Mô tả Công việc Handling booking requests from customers and shipping partners. Executing bookings for cargo on ocean transportation routes. Monitoring and managing cargo transportation activities from origin to destination. Processing documents and necessary procedures related to...
-
Procurement Specialist
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam INSEE Việt Nam Full timeAbout the job Procurement Specialist - Logistics Transportation Services **MAIN DUTIES**: - Mainly manage the procurement activities and develop logistics solution for **transportation services (Bulk trucks, barge, flat trucks, Bulk vessel,)** ***: - Occasionally support and handle procurement for **logistics operation services** **(Bulk material...
-
Sea Export Documentation Executive
2 months ago
Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Giao Nhận Vận Tải SCT Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Be responsible for accurate shipping docs and follow up shipping schedule. - Check and issue all related docs for air-sea inbound/outbound shipments (Pre-alert / Bill of Lading / Credit Note / Debit Note etc ) - File AMS, ACI, AFR for export shipments to USA, Canada & Japan. - Follow-up on...
-
Sea Logistics Intern
4 days ago
Thành phố Hồ Chí Minh, Vietnam Kuehne+Nagel Full timeYou will be part of our Sea Logistics team, adding your expertise + skills to the delivery of customer + operational excellence. ** Your Role**: You are responsible to support our customers by providing helpful information, answering queries + resolving complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for...
-
Ocean Import Operations Administrator
2 days ago
Thành phố Hồ Chí Minh, Vietnam CEVA Logistics Full time**YOUR ROLE** Responsible for performing ocean import operations role including document preparation to customers by using OFS, communicating with shipping lines and over-sea office for any documents and cargo discrepancies, issuing invoices to related parties. **WHAT ARE YOU GOING TO DO?** - Provide import/export service to customer including arrival...