Sea Logistics Operational Care Specialist, Booking

5 months ago


Ho Chi Minh City, Vietnam Kuehne+Nagel Full time

You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.
- ** Your Role **:You will be enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our Customer Care Specialists to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.
- ** Your Responsibilities**:

- To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
- To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
- To create files for consolidation containers (Master).
- To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
- To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
- To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.
- To release BAL B/L as per Financial Guidelines + working instructions.
- To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs.
- To check + verify incoming supplier invoices, including initiating + resolving any rate discrepancies.
- To support and resolve claims + disputes.

**Your Skills and Experiences**:

- Bachelor Degree in Logistics/ Supply Chain Management or related fields.
- Having 2 years working experience in the same position is an advantage.
- Having good knowledge of import/ export
- Good at communication, conflict resolution, problem solving & time management skills.
- Good at Analytical & Organizing skills.
- Good command of English

**Good Reasons to Join **:Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have placed us at the forefront of our industry, and positioned us to continue increasing the scope of our customer solutions and services. Kuehne + Nagel gives employees the opportunity to learn and develop; to grow and perform to their fullest potential within a global work environment. We offer performance driven remuneration and total rewards and benefits.**A propos de Kuehne+Nagel***

Mit mehr als 80,000 Mitarbeitern an mehr als 1.300 Standorten in über 100 Ländern zählt Kühne+Nagel zu den global führenden Logistikdienstleistern.

Kühne+Nagel steht als Arbeitgeber für Chancengleichheit und wir engagieren uns auch im Hinblick auf Personen mit Behinderung für Diversität in unseren Teams. Wir glauben, dass Sie einen wertvollen Beitrag zu Kühne+Nagel leisten können und freuen uns auf Ihre Bewerbung.

CONTACT

Trinh La



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