Athlete Experience Manager
1 week ago
Ability to thrive in a fast-paced high-pressure setting while juggling multiple tasks/relationships
- Prior experience in event management/production preferred
- Experienced in Customer Experience Satisfaction Management
**1. ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Responsible for managing, and developing the Company portfolio of Athlete Development
- Programs to attract, retain, and develop athletes throughout our Endurance ecosystem.
- Create and develop programs and initiatives aimed at engaging/growing the number of firsttimers within the triathlon and running portfolio.
- Responsible for the National Athlete Development function including identification of the size and
potential of communities within each region (through market research), understanding the
athlete’s journey (measurement and KPI tracking), developing a core knowledge of the
Endurance culture in the country level, and working with the team to identify local partners to
broaden and deepen engagement.
- Be steadfast in analysing customer retention issues and acquisition opportunities to drive
engagement.
- Create and develop a loyalty program across our brands connected on our new digital
engagement platform to keep athletes within our ecosystem and grow the number of races per
racing athlete.
- Manage, develop, and adapt existing programs including Professional Athletes, VIP, KOL, YPO,
Showdown, etc
- Collaborate with multiple internal and external resources to drive engagement, program growth
and incremental registrations per racing athlete.
- Work closely with functional leads within the Company to ensure the operations of all registration
gateways.
- Drive programs within the marketing team and partner with Event Marketing,
- Manage Athlete data on CRM
- Build and manage Athlete Service
- Assist with Documentation of Athlete Development Activities
**2. REQUIREMENT**:
a. Traits
- Persistent, resilient and results oriented
- Creative problem-solver who works well within a team environment
- Ability to thrive in a fast-paced high-pressure setting while juggling multiple tasks/relationships
- Ability to work independently with focus, sound judgment and initiative
- Organized, detail-oriented and ability to prioritize
- Ability to win others over and create win-win outcomes
- Strong management skills across a diverse range events/activity
b. Experience/Requirements
- Bachelor’s degree in a related field (events management, hospitality, communications,
marketing, finance, behavioural science, sports management) or similarly striking life experience
required
- Experienced with a wide range of events, logístical issues related to events and producing new
solutions
- Prior experience in event management/production preferred
- Experience implementing health and safety procedures
- Familiarity with Microsoft Office suite of resources
- Willing to work evenings and weekends during events
- Manage staff training issues
- Excellent interpersonal skills with a proven ability to negotiate
- Data-driven decision-making skills
- Exceptional writing & communication skills
561117
-
Athlete Footwear Developer
2 weeks ago
Ho Chi Minh City, Vietnam On AG Full timeAt a Glance: An exciting new role has just become available at On Vietnam. Being an Athlete Footwear Developer, you will be responsible for leading how On translates our footwear innovation work to athlete footwear products and will also be responsible for working directly with the broader product teams to create high-quality prototypes and samples. Your...
-
Flyknit Costing Manager
5 days ago
Ho Chi Minh City, Vietnam Nike Full timeBecome a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks...
-
Sr. Lead, Footwear Development Innovation
7 months ago
Ho Chi Minh City, Vietnam Under Armour Full time**Values & Innovation**: At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are...
-
Sr. Lead, Footwear Development Innovation
7 months ago
Ho Chi Minh City, Vietnam Under Armour Full time**Values & Innovation**: At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are...
-
Fitness and Performance Manager
2 weeks ago
Ho Chi Minh City, Vietnam EXOS Full time**Responsibilities** We’re seeking a Performance Manager to join our team! As our new Performance Manager, you will: - Be the primary point of contact for client day-to-day operations contact - Partner with the client/employer to conduct various client engagement and educational activities and events. - Be in constant communication with Regional...
-
Performance Manager
1 week ago
Ho Chi Minh City, Vietnam EXOS Full time**Responsibilities** We’re seeking a Performance Manager to join our team! As our new Performance Manager, you will: - Be the primary point of contact for client day-to-day operations contact - Partner with the client/employer to conduct various client engagement and educational activities and events. - Be in constant communication with Regional...
-
Backend Developer
3 days ago
Ho Chi Minh City, Vietnam User Experience Researchers Full time**Backend Developer (NodeJs, AWS)**: User Experience Researchers - Ứng Tuyển NodeJS AWS DevOps - Đăng nhập để xem mức lương - Toà nhà M.G Building, 345 Phạm Văn Bạch, Phường 15, Tan Binh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 1 ngày trước **3 Lý Do Để Gia Nhập Công Ty**: - USER - Unity - Services - Excellence...
-
Retail Area Manager
2 weeks ago
Ho Chi Minh City, Vietnam Adidas Full timePURPOSE & IMPACT ON ORGANIZATION: - Drive stores’ profitability by: - Meeting or exceeding store sales and profit targets - Managing all resources within the store to provide customers with a leading shopping experience - Driving the proper execution of established policies, procedures, initiatives and directives - Assuming Multi-Store Manager...
-
Manager, Membership
7 months ago
Ho Chi Minh City, Vietnam Adidas Full timeA. PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: MEMBERS FIRST is one of the key focus areas of our ‘Own the Game’ strategy and the Membership Team is central to embedding and executing this key strategic program. The strategic objective is to transform the successful membership initiative to a APAC-wide global program at scale and to fuel the...
-
Footwear Developer
7 months ago
Ho Chi Minh City, Vietnam On AG Full time**In short**: As a Footwear Developer in the Emerging Concepts team, you will be responsible for managing the process of scalable implementation and commercialisation of key products and innovations. You will support the innovation team with the commercial and scalable validation of concepts and then manage the full roll out for mass production by guiding,...
-
Customer Experience Manager
7 months ago
Ho Chi Minh City, Vietnam Sannam S4 Group Full timeAre you a self-motivated professional ready to take the next step in your international education career? Do you have strong interpersonal and communication skills? Are you excited by the prospect of building strong relationships with different stakeholders, by the opportunity to further develop your management and leadership experience, and the opportunity...
-
Talent & Culture Manager
2 weeks ago
Ho Chi Minh City, Vietnam Khách Sạn Novotel Saigon Centre Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Responsible for planning, managing, controlling, coordinating and participating in Human Resources activities. - Responsible for the formulation, recommendation and implementation of hotel policies and procedures. - Responsible for planning, coordinating and conducting training need analysis and...
-
Assistant Manager, Human Resources
7 months ago
Ho Chi Minh City, Vietnam Adidas Full timePURPOSE: To enable a people eco system around moments that matter - delivering value at every touchpoint and provide HR service and support to defined support area. Manages and acts as a key contributors for local or global HR projects and initiatives.- KEY RESPONSIBILITIES: - Key contact for managers and employees including retail staff and providing...
-
Customer Experience Manager
7 months ago
Ho Chi Minh City, Vietnam GHN Express Full time**About GHN**: GiaoHangNhanh (GHN) is a pioneering e-logistics startup specializing in last-mile delivery for e-commerce. Since its establishment in 2012, GHN has played a pivotal role in transforming Vietnam's e-commerce market by seamlessly connecting traditional retail with online businesses through cutting-edge technology and an extensive logistics...
-
Spin Instructor
7 months ago
Ho Chi Minh City, Vietnam EXOS Full timeSpin Instructor Hours: 2 classes per week (afternoon or evening times preferred) - M-F **Responsibilities**: We're seeking a Group Exercise instructor to lead our fitness classes! As our new Group Exercise instructor you must be: - Enthusiastic about group exercise classes and enjoy creating and delivering new, fresh and innovative routines - Confident in...
-
Guest Experience Manager
3 days ago
Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full time02+ years of working experience in Hotel front desks/Fine dining restaurants or guest relation supervisor - High Proficiency in English - Professional attitude and appearance **Job Description**: - Develop a system to create, drive, and enhance a culture of creating customer experiences that not just providing services - Design policies, incentive...
-
Senior Manager, Materials Costing
7 months ago
Ho Chi Minh City, Vietnam Adidas Full timePURPOSE A key player in Global Sourcing in driving Sourcing’s vision to be the Most Agile, Most Competitive, Most Digitalized & Cleanest Supply Base in the industry. Manage materials strategy process & strategic allocation to balance material portfolio against multiple factors, e.g. availability, cost, quality, sustainability, innovation etc. Actively...
-
Assistant Manager, Omni Channel
7 months ago
Ho Chi Minh City, Vietnam Adidas Full timeA - Purpose, Missions: - Alignment and implementation of all SEA product and brand initiatives at the country/customer level. 360 delivery of SP / SS packages and initiatives in conjunction with marketing/sales and planning functions. Ensures Sales / Brand excellence at customer’s POP for adidas Performance / Style - Improve sell-through at key accounts....
-
Manager, Manufacturing
2 months ago
Thành phố Hồ Chí Minh, Vietnam Adidas Full timePURPOSE - A key player in Sourcing in driving Sourcing’s vision to be the Most Agile, Most Competitive, - Most Digitalized & Cleanest Supply Base in the industry. - Drive achievement of quality and production goals in supply partners’ facilities while supporting other functions to reach adidas’ goals in areas such as manufacturing efficiency targets,...
-
Quality Assurance Manager
7 months ago
Ho Chi Minh City, Vietnam Talentnet Full time**RESPONSIBILITIES**: - Manage a team of quality educators to ensure quality assurance in the field - Implement company's quality standards and SOP with our vendors and team while monitoring their KPI scorecard to meet company's requirements - Work on quality prevention and risk management plans with the team and vendors seasonally - Handle technical...