Order Handling Executive

4 weeks ago


Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH S.F.Express Full time

**Mô tả công việc**:
(Mức lương: 13 - 15 triệu VNĐ)
- Handle customer requirements indicated in Standard Operating Procedure (SOP): Timely & amicable settlement of customer issues.
- Perform day to day arrangement and handle customer request under Order Export Handling Team, Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution, ensure standards for submitting orders to relevant departments
- Every day track orders that have not been successfully picked up and find out the reasons and analyze them
- Optimize and improve processes throughout the work process
- Create SOP for new process
- Check & make sure that clear and correct details are received from the customer at the booking system.
- Coordinate with relevant parties (Customer/Courier/Truck driver/Vender CS....) to arrange Booking/Trucking.
- Help customer update information in the ICRM system after confirm
- Provide shipping advice as per the Customer’s SOP/Request.
- Generate necessary reports and information for team leader: Information is accurate and timely.
- Coordinate with overseas office to smooth operation: smooth and timely correspondence, and smooth service delivery/checking import regulation......
- Analysis on PU main KPI for continuous improvement.
- Involvement with company operation manual developments and updating.
- Pull incident data to produce analytical reports, as requested.
- Other assignments as per the Team Leader's request.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Salary: 13-15 million VND gross (negotiable based on experience)
- Working hours: Monday to Friday, 8:30 AM - 6:00 PM
- Benefits: Full insurance coverage as per regulations, regular health check-ups

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Male
- Experienced in customs
- Proficient in both spoken and written Chinese and English
- Background in Economics, Logistics, or Analytics
- Possesses a good attitude, hardworking, and eager to learn
- Capable of negotiating effectively with customers in short calls
- Proficient in MS Office
- Experience working in the operations department of one of the Big 3 (DHL, TNT, FedEx, or UPS)
- Bachelor's degree student

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Xuất Nhập Khẩu

Trung cấp - Nghề
Không yêu cầu



  • Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH S.F.Express Full time

    **Mô tả công việc**: (Mức lương: 15 - 25 triệu VNĐ) Handle customer requirements indicated in Standard Operating Procedure (SOP): Timely & amicable settlement of customer issues. Perform day to day arrangement and handle customer request under Order Export Handling Team, Proactively informs customer on shipment status, exceptions and provides...


  • Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Sunrise Sportsgear Việt Nam Full time

    **Mô tả công việc**: (Mức lương: 12 - 15 triệu VNĐ) We are looking for an experienced and well-organized an Order Processing Executive. An Order Processing Executive is a key member of a company’s administration team responsible for maintaining and managing customer orders from start to finish. This can include processing orders, liaising with...


  • Thành phố Hồ Chí Minh, Vietnam Avery Dennison Full time

    **Company Description** AVERY DENNISON IS PROUD TO BE CERTIFIED GREAT PLACE TO WORK IN AUSTRALIA, CHINA, INDIA, JAPAN, SINGAPORE, MALAYSIA, THAILAND AND VIETNAM, AND RECOGNIZE AS ONE OF THE BEST COMPANIES TO WORK FOR IN ASIA IN GREATER CHINA AND VIETNAM. Job overview: Provide Customer Service in a Call Center or other area of the operations to assigned...

  • Order Entry

    3 weeks ago


    Thành phố Hồ Chí Minh, Vietnam Avery Dennison Full time

    **Company Description** **_ Avery Dennison (NYSE:AVY_**_)_ is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and...


  • Thành phố Hồ Chí Minh, Vietnam Avery Dennison Full time

    **Company Description** - To response and ensure the customer inquiries and requests are addressed in a timely manner. - To coordinate with sales team, other departments, suppliers and other ticket centers to ensure the print quality and customers’ requirements are met. - To handle customer complaints according to the Company procedures and service...


  • Thành phố Hồ Chí Minh, Vietnam Avery Dennison Full time

    **Company Description** - To response and ensure the customer inquiries and requests are addressed in a timely manner. - To coordinate with sales team, other departments, suppliers and other ticket centers to ensure the print quality and customers’ requirements are met. - To handle customer complaints according to the Company procedures and service...


  • Thành phố Hồ Chí Minh, Vietnam Heineken International B.V. Full time

    Learning & Development Management: - Oversee the function training and development for Marketing and Other Sales teams. - Collaborate with PBP to conduct Training Needs Analysis and deploy functional training plans. - Keep track and monitor training cost-effectiveness and provide quarterly updates to PBP and stakeholders. Training Logistics: - Organize...

  • Sales Executive

    3 weeks ago


    Thành phố Hồ Chí Minh, Vietnam BSI Full time

    Great that you're thinking about a career with BSI! Purpose of Position The Senior Sales Executive is primarily responsible for selling BSI products and services to new and existing customers across a defined BSI product suite. This role is responsible for identifying and managing sales opportunities, building an in-depth understanding of client business...

  • Sales Executive

    2 weeks ago


    Thành phố Hồ Chí Minh, Vietnam Về để đi Spirits Full time

    **Sales Executive (Saigon or Hanoi) - Về Để Đi** **Location**: Hanoi or Ho Chi Minh City, Vietnam **Position Type**: Full Time, Permanent **Compensation**: Paid (based on experience) **Who to Contact**: Mikey Brenker, Founder and COO **About the Role** "We are looking for a results-driven Sales Executive to drive business growth and expand our...


  • Thành phố Hồ Chí Minh, Vietnam Sherpani Vietnam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) We are looking for a motivated Ecommerce Sales Executive to join our team. This role involves managing our Amazon store operations, ensuring smooth order fulfillment, and supporting online sales growth. Key responsibilities include: - Managing and operating the Amazon Seller Central backend...


  • Thành phố Hồ Chí Minh, Vietnam Concung.com Full time

    **Introduction** - Con Cung is the biggest omni-channel company for mom & baby with 600 retail stores in Vietnam in 2021 and plan to have 1,000 stores by 2023 with 1 billion USD revenue._ - Con Cung's annual growth rate is more than 70%. With the vision of providing good quality products for children, Con Cung is strongly investing into Product Research and...

  • Order Taker

    3 weeks ago


    Thành phố Hồ Chí Minh, Vietnam Khách sạn The Reverie Saigon Full time

    **Hạn nộp**: 01/05/2025 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Khác Ngành nghề Buồng phòng Vị trí Trợ lý, thư ký Cập nhật 06/03/2025 09:12 MÔ TẢ...

  • Event Executive

    5 days ago


    Thành phố Hồ Chí Minh, Vietnam Informa Markets Full time

    **Company Description** Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business,...


  • Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Cargo-Partner Logistics (Việt Nam) Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) This position be responsible for the overall warehousing logistics and road ; include organizing, planning and managing logistics, warehouse, transportation and customer services. Liaising and negotiating with suppliers and to manage the entire order cycle so as to enhance business development and...


  • Thành phố Hồ Chí Minh, Vietnam Louis Vuitton Full time

    **Job responsibilities**: As a **Client Development Executive,**you are required to support the client development functions by carrying out the administrative and coordination activities efficiently. **_Client _**_Development Event / Animation _** - Coordinate with retail team and various vendors to establish needs for events or animation, and serve as...


  • Thành phố Hồ Chí Minh, Vietnam Aon Corporation Full time

    Posting Description: - We’re hiring!_ Aon Vietnam is currently recruiting a Senior Account Executive - Health Solutions to join our team in HCM Office. **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as...

  • Executive Assistant

    2 weeks ago


    Thành phố Hồ Chí Minh, Vietnam PMAX Full time

    **Executive Assistant**: - Ho Chi Minh - Experienced - Mon - Fri, 9am - 6pm **Objectives**: We are looking for an Executive Assistant to deliver exceptional administrative, organizational, and logístical support on a one-to-one basis. **Personal/Clerical assistant to CEO**: - Master the CEO’s calendar, schedule meetings, arrange travel, visa and...


  • Thành phố Hồ Chí Minh, Vietnam Viet Thai International Careers - VTI Group Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Job Summary: - Responsible for being a single point of contact for all sales planning related aspects within assigned customers, ensure revenue & profitable volume growth by delivering account specific business solution. Key Accountabilities: Achievement of Targets/KPIs - Develop customer plans to...


  • Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Trung Tâm Thương Mại Lotte Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Responsibility 1: Supervise and support Online operation process at stores. - Supervise of online daily operations at store (picking and packing quality, customer consulting, solving difficult problem) - Monitor and control daily order, delivery status, solve operating issues to ensure on time...


  • Thành phố Hồ Chí Minh, Vietnam DKSH Full time

    Location: Ho Chi Minh, VN, VN- Global Business Unit: CG- Job Function: Information Technology- Requisition Number: 171157- Description: **Job Summary**: The Executive, Operational Excellence manages the day-to-day operations of assigned online businesses and get responsible for smooth day-to-day execution of channel management. **General...