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Executive, Operational Excellence

4 weeks ago

Thành phố Hồ Chí Minh, Vietnam DKSH Full time

Location: Ho Chi Minh, VN, VN- Global Business Unit: CG- Job Function: Information Technology- Requisition Number: 171157- Description:
**Job Summary**:
The Executive, Operational Excellence manages the day-to-day operations of assigned online businesses and get responsible for smooth day-to-day execution of channel management.

**General Responsibilities**:
**1/ E-commerce Operations**:

- SOP relating to Order Processing, Return management, Orders handover to MKP tracking
- Monitor DKSH KPI on MKP
- Master data (products, pricing, promotion, etc.)
- Data analysis/ Dashboard/ Reporting on EC performance and process enhancement
- Operations System (key contact point working with Anchanto & IT to ensure smooth operations and collaborate with them for better solutions/tools for productivity improvement) for normal process and EC projects
- Other assignments on order processing matters and general operations

**2/ Drive Business Growth**:

- Ensure sales target achievement
- Assist in developing business plan and marketing and operational plan
- Build brand together with clients
- Robust in research and analysis of new online opportunities

**3/ Coordinate internal departments of effective implementation**
- Communicate / interact the online business plan to all operational departments and business units
- Monitor and evaluate outcome of implementation

**Functional Skills and Knowledge**:

- Preferably **2 Years** work experience in E-Commerce industry
- Understanding of** E-Commerce backend system**
- Proficient **Microsoft Excel** and Word skills, **Power BI**
- Understanding of data analytics, logical thinking and trending digital tools
- Ability to Multitask and communicate clear and concisely
- Agile in implementing fast-paced online environment onto DKSH
- Demonstrate ability to work and collaborate in team setting
- Proactive, responsible, organized and able to work independently
- Strong in critical thinking skills
- Good level of computer literacy
- Fluent written & verbal communication skills in English

**Education**:

- Bachelor's Degree