Customer Support Associate

1 week ago


Ho Chi Minh City, Vietnam Fairmarkets International Marketing Sdn Bhd Full time

**About the job**:
**What You’ll Do**:

- Be the first point of contact to handle customer complaints by provide appropriate solutions and alternatives.
- Build sustainable relationships and trust with customers through interactive communication.
- Compose thoughtful and accurate messages or customize prepared responses to customer inquiries.
- Proactively and independently work to meet targets and goals set by the supervisor.
- Perform other ad hoc tasks assigned by the manager.

**Who are we looking for**:

- Preferably someone with 1-2 year(s) of working experience in the related field.
- Excellent verbal and written communication skills in English and Vietnamese.
- Possess customer service skill and customer-oriented mindset

**What will you get**:

- Join the team and be part of the young and highly motivated team in Asia.
- Competitive package.
- Onsite training and ongoing continuous professional developments.
- Quarterly and annual bonus based on your performance.

**Salary**: 16,000,000₫ - 22,000,000₫ per month

Application Question(s):

- Do you have Fintech experience (Forex, CFD, Crypto and etc)?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- Vietnamese (preferred)



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