Admission Manager

2 days ago


Hanoi, Vietnam PERSOLKELLY Client Full time

JOB DESCRIPTION:

- Organize the implementation of Admissions activities according to the approved set of action plans. Allocate Admissions quotas for specialists under direct management and ensure that the whole team achieves 100% of the set targets.
- Organize market survey activities with school sites within the scope of management;
- Organizing enrollment promotion activities directly to target customers (at schools, residential areas around the school...);
- Organizing consulting activities for customers products and services, ensuring customers register for registration;
- Coordinate with the School Board of Directors in organizing the entrance exam according to the issued standards;
- Monitor new student enrollment, admission and fee collection activities to ensure accuracy and convenience for customers.
- Supervise the handover of student records to the School Board of Directors to ensure that all required documents are complete. Coordinate with the Accounting Department to confirm the list of newly admitted students who have paid fees to transfer to the School Board of Directors for placement work.
- It is necessary to regularly check and evaluate the service quality and work of their department, offer solutions to improve and upgrade service quality; ensure all services provided to customers meet brand standards;
- Customer care organization (receiving and handling customer inquiries and complaints, fee collection of former students at preschool and high school in small-scale establishments); coordinate personnel and collaborators during peak times to ensure scientific activities;
- Organize and supervise key customer care activities;
- Organize the collection of survey opinions of current customers, synthesize and analyze points for improvement, and coordinate with the School Board of Directors to resolve customer comments, improve service quality. services to improve customer satisfaction.

**REQUIREMENTS**:

- University graduate or above majoring in Business Administration, Service, Marketing, Business and other related majors in Economics
- At least 3 years of experience in a similar position in a large company or organization.
- Good English skills
- Professional knowledge, business knowledge
- Skilled in building relationships, understanding products, understanding customers;
- Ability to manage, lead and coach;
- Possess good analytical, forecasting, negotiation, persuasion and problem-solving skills.
- Knowledgeable and passionate about the field of Education
- Other requirements:

- Show leadership role, take the lead, dare to commit, take on all assigned work tasks.
- Always show bravery, urgency, determination in work, work with high responsibility, initiative, do not avoid or rely on.
- Always work urgently with high service spirit, quickly, decisively and satisfactorily solve the problems of colleagues, partners and customers

**BENEFITS**:

- Salary: Negotiable according to ability.
- Health insurance
- Annual travel.
- Employees are entitled to a discount on tuition fees for their children to study at school education system.

533974


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