Korean Admissions Executive

2 weeks ago


Hanoi, Vietnam Hanoi Toronto School Full time

**Description**

ISP Senior Admissions Officer Role Profile

(Specific requirement: Korean, English fluent)

Line Management Duties:
Functional: School Admissions teams

Job focus: Korean and Expat markets

Line Managers: Marketing & Admissions Manager

Operational: Regional Admission Manager

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

Purpose of Role

Admissions to our schools are a complex and involved process. We pride ourselves on providing personalized attention to each family and their individual hopes for their children. Every enquiry and visit is the future of our school. The Admissions Officer is a crucial role with a range of internal and external customers to deal with. Attention to detail and excellent administration skills are a must as is the highest level of professionalism in order to support the Admissions and Marketing strategy for driving attraction, recruitment and retention of students at ISP Vietnam.

Key responsibilities
- Actively recruit new students (especially Korean and expat) from various sources including feeder schools, business associations, expat communities and from attending international schools fairs, education fairs etc. (may include evenings or weekends)
- Together with the Manager and the Admission team members be responsible for enrollment KPI of the schools e.g. enrolment number, conversion, retention.
- Act as first and continual point of contact for expat prospective families from enquiry through to the enrolment of new students at the school; Maintain a positive and professional relationship with the expat families during their enrolment at the school
- Organize and conduct visits for expat prospective parents, ensuring the maintenance of high-quality customer care at all times;
- Follow best practice Admissions procedure and engage on-going development and training;
- Together with the schools and Admissions Manager, review and provide feedback to MKT on regular basis on effectiveness of MKT activities
- Effectively participate in initiatives to drive student recruitment and enrolment opportunities
- Liaise and build positive relationships with all stakeholders.

Provide first and continual point of contact from enquiry to enrolment for expat students and families:

- Provide information and advice to expat applicants on Admissions from first enquiry through to enrolment;
- Work diligently in a team approach towards set student number targets;

Visit management:

- Taking a client service role, be customer focused and ‘front of house’ and represent the school to potential or existing parents, their representatives or agents;
- Plan in depth for each visiting family and organize relevant and informative school tours, inviting and meeting with key staff as appropriate;
- Respond rapidly to drop-in requests for visits;
- Ensure up to date product knowledge, by continually reviewing and seeking out information on the school and its offer.

Follow best practice in the Admissions process:

- Follow Admissions standardized procedures and contribute to the effective development of best practice in terms of operation and delivery;
- Effectively deliver school key messages and promises, and ensure these are consistently communicated to potential or existing parents;
- Keep up to date with market intelligence and report on the competitor landscape;
- Ensure all Admissions meeting areas and tour routes are delivering a high-quality experience in line with ISP standards.

Admissions recording and reporting:

- Maintain your own records to report effectively to the Admissions Manager for each enquiry and record timely follow-up actions;
- Assist in producing reports as required.

Communication and customer service:

- Build and develop strong and positive relations with Academic and Admissions staff;
- Develop parent liaison and relationships ensuring that word of mouth comments are positive;
- Positively represent the school at all times;
- Provide focused and high quality of customer care at all times.

Qualifications and experience
- Bachelor's degree in Business, Marketing or related fields
- Fluent in Korean
- Fluent in English
- Excellent customer care skills
- Experience within a customer-centric, transaction-based administration process is an advantage.
- Education Admission experience is desirable.
- Experience of having worked as Sales within a service delivery sector
- Ex



  • Hanoi, Hanoi, Vietnam Hanoi Toronto School Full time

    DescriptionISP Senior Admissions Officer Role Profile(Specific requirement: Korean, English fluent)Line Management Duties:Functional: School Admissions teamsJob focus: Korean and Expat marketsLine Managers: Marketing & Admissions ManagerOperational: Regional Admission ManagerISP PrinciplesBegin with our children and students. Our children and students are at...


  • Hanoi, Vietnam Nord Anglia Education Full time

    **Date**:29 Jan 2024**Location**:Hanoi, VN**Job ID**:1754**School**:British Vietnamese International School Hanoi**Company**:Nord Anglia Education- The school is currently looking to recruit: **Korean Liaison Officer** **About the role** - A successful post holder will meet/exceed the school’s student recruitment targets for Korean student enrolment,...


  • Hanoi, Hanoi, Vietnam Nord Anglia Education Full time

    Date:29 Jan 2024Location:Hanoi, VNJob ID:1754School:British Vietnamese International School HanoiCompany:Nord Anglia Education- The school is currently looking to recruit:Korean Liaison OfficerAbout the role A successful post holder will meet/exceed the school's student recruitment targets for Korean student enrolment, provide excellent customer service to...

  • Admissions Executive

    2 weeks ago


    Hanoi, Vietnam Trường Quốc Tế Him Lam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Provide excellent consulting and customer service to prospective parents and students. - Responsible for managing and maintaining the school’s central admissions systems, policies and procedures. - Undertake administrative processes to handle the admission of students. - Receive and respond to...

  • Admission Manager

    3 weeks ago


    Hanoi, Vietnam NavigosSearch Full time

    **What We Can Offer**: Admissions & Customer Care - Coordinate admission arrangements as per the approved plan, including allocating admission quotas for subordinate officers and ensuring the achievement of the established targets. - Contact potential customers using the existing data. - Work with the Marketing Department to organize admissions fairs and...

  • Admissions Manager

    5 days ago


    Hanoi, Vietnam Talentnet Full time

    $3,000 - $3,000 - Education/Training **RESPONSIBILITIES**: - Develop, clearly defined admissions procedures and processes in schools to maximize enquiry, registrations, visits and enrolments. - Ensure region and schools implement student retention strategies. - Ensure region and schools work to enrolment targets and provide accurate and timely data...

  • Admissions Manager

    2 weeks ago


    Hanoi, Hanoi, Vietnam Talentnet Full time

    $3,000 - $3,000 Education/TrainingRESPONSIBILITIES: Develop, clearly defined admissions procedures and processes in schools to maximize enquiry, registrations, visits and enrolments. Ensure region and schools implement student retention strategies. Ensure region and schools work to enrolment targets and provide accurate and timely data reporting. Ensure a...


  • Hanoi, Hanoi, Vietnam NavigosSearch Full time

    What We Can Offer:Admissions & Customer Care Coordinate admission arrangements as per the approved plan, including allocating admission quotas for subordinate officers and ensuring the achievement of the established targets. Contact potential customers using the existing data. Work with the Marketing Department to organize admissions fairs and parent...


  • Hanoi, Hanoi, Vietnam PERSOLKELLY Vietnam Full time

    Role description: The Admissions and Marketing Manager leads the planning and delivery of marketing and student recruitment-led activities to deliver enrolment and retention targets. The post holder is responsible for supporting the Campus Principal in matters relating to admissions, marketing, and communications.Key Responsibility 1: To demonstrate...


  • Hanoi, Vietnam PERSOLKELLY Vietnam Full time

    **Role description**: The Admissions and Marketing Manager leads the planning and delivery of marketing and student recruitment-led activities to deliver enrolment and retention targets. The post holder is responsible for supporting the Campus Principal in matters relating to admissions, marketing, and communications. **Key Responsibility 1**: - To...


  • Hanoi, Hanoi, Vietnam Hanoi Family Medical Practice Full time

    Korean Sales and Marketing will take charge Korean market.Japanese Sales and Marketing will take charge Japanese market.Company Overview:We are Family Medical Practice - the largest and oldest foreign, privately-owned, international health care provider in Vietnam. With 6 clinics in major cities within Vietnam, FMP delivers personalized support, customer...

  • Sales Executive

    2 weeks ago


    Hanoi, Vietnam PERSOLKELLY Vietnam Full time

    Well-known FDI company, international working environment - Attractive salary and benefit - Vietnamese only **Location**: Hanoi **Working Hours** Monday to Friday **MAIN RESPONSIBILITIES** - Keeping & expanding the existing business in Plastic Resin field (50%) - Developing new business, target to Korean Manufactural Companies in Vietnam (50%) - Coordinate...


  • Hanoi, Vietnam 40HRS Full time

    Keeping & expanding the existing business in Plastic Resin field (50%) - Developing new business, target to Korean Manufactural Companies in Vietnam (50%) Coordinate with Customer Service Department to meet customer‘s demands Manage complex negotiations with senior-level executives - Build and maintain long-term relationships with customers - Controlling...


  • Hanoi, Vietnam PERSOLKELLY Vietnam Full time

    **Responsibilities and Duties**: **1. Academic** - Oversees quality assurance of all academic and mentorship programs - Ensures all curricula and student meeting plans are current and ready; all Education and Operations Consultants are properly trained to consult to standard; and all student reports, parent-teacher conferences, and other admin tasks are...


  • Hanoi, Vietnam HRchannels Group - Headhunter Vietnam Full time

    HRchannels Group - Headhunter Vietnam MD Complex Building, 68 Nguyen Co Thach, Nam Tu Liem, Hanoi View om Map Post Date: 29/03/2024 Applications 0 Views 54 **Job Detail**: - Offerd Salary (USD)- Login to view salary- Career Level- Non Manager- Experience- 1-3 Years- Gender- Male/Female- Sector- Hanoi, Bac Ninh, Hung Yen- Industry- Expat, Sales...

  • Korean Speaking

    4 weeks ago


    Vietnam - Hanoi RGF HR Agent Recruitment Full time

    Job Responsibilities- Keep & expand the existing business in the Plastic Resin field (50%)- Develop new business, targeting Korean Manufactural Companies in Vietnam (50%) - Coordinate with Customer Service Department to meet customer‘s demands- Manage complex negotiations with senior-level executives- Build and maintain long-term relationships with...

  • Korean required

    4 weeks ago


    Hanoi, Hanoi, Vietnam RGF HR Agent Recruitment Full time

    Job ResponsibilitiesMain clients: Korean companies as required by the companyKeeping & expanding the existing business in Plastic Resin field (main tasks)Developing new business, target to Korean Manufacturing Companies in VietnamCoordinate with Customer Service Department to meet customer's demandsManage complex negotiations with senior level...

  • Korean required

    3 months ago


    Hanoi, Hanoi, Vietnam RGF HR Agent Recruitment Full time

    Job ResponsibilitiesMain clients: Korean companies as required by the companyKeeping & expanding the existing business in Plastic Resin field (main tasks)Developing new business, target to Korean Manufacturing Companies in VietnamCoordinate with Customer Service Department to meet customer's demandsManage complex negotiations with senior level...

  • Account Manager

    4 weeks ago


    Hanoi, Vietnam Monroe Consulting Group Full time

    **Account Manager (Korean)**: - **Sector**: Monroe Manufacturing & Industrial 4.0 - **Contact**: Demi - **Client**: Monroe Consulting Group - **Location**: Hanoi - **Salary**: Negotiable - **Expiry Date**: 19 March 2023 - **Job Ref**: BBBH410080_1671422739 International award-winning executive recruitment expert Monroe Consulting Group is recruiting on...

  • Korean Speaking

    2 weeks ago


    Hanoi, Hanoi, Vietnam RGF HR Agent Recruitment Full time

    Job ResponsibilitiesKeep & expand the existing business in the Plastic Resin field (50%)Develop new business, targeting Korean Manufactural Companies in Vietnam (50%)Coordinate with Customer Service Department to meet customer's demandsManage complex negotiations with senior level executivesBuild and maintain long term relationships with customersControl...