[high-end Fashion] Store Manager

3 weeks ago


Hanoi, Vietnam NavigosSearch Full time

**What We Can Offer**:

- other benefits
- Incentives

Role and Job Objective: As a Store Manager in the Luxury Fashion industry, your primary responsibility is to oversee the daily operations and overall performance of the store. You will be responsible for managing the store's sales, inventory, staff, and customer service to ensure the achievement of sales targets and customer satisfaction. Your leadership and management skills will play a crucial role in driving the store's success and contributing to the growth and profitability of the business.

Key Responsibilities:
1. Store Operations Management: Oversee and manage all aspects of the store's day-to-day operations, ensuring the smooth functioning of the store and adherence to company policies and procedures.
2. Sales Performance: Drive and monitor sales performance, set sales targets, and devise strategies to achieve or exceed sales goals. Implement sales and promotional activities to boost revenue.
3. Inventory Management: Maintain optimal inventory levels by monitoring stock levels, conducting regular stock checks, and coordinating with suppliers to replenish stock as needed.
4. Staff Management: Recruit, train, and develop a competent team of sales associates. Provide coaching, guidance, and feedback to improve individual and team performance.
5. Customer Service: Foster a customer-centric culture in the store, ensuring that all customers receive exceptional service and addressing any complaints or issues promptly.
6. Visual Merchandising: Ensure the store's visual presentation is attractive and aligns with brand guidelines, optimizing product displays to enhance the customer shopping experience.
7. Financial Management: Manage the store's budget, control expenses, and analyze financial reports to identify opportunities for cost savings and increased profitability.
8. Health and Safety Compliance: Ensure compliance with health and safety regulations and create a safe working environment for staff and customers.
9. Market Analysis: Stay updated on industry trends, competitor activities, and customer preferences to make informed decisions and respond proactively to market changes.

**Job Requirements**:
**Requirements**:
1. Experience: Minimum of 3-5 years of experience in store management, preferably in the Luxury Fashion,
2. Leadership Skills: Strong leadership and management abilities, capable of motivating and developing a high-performing team.
3. Sales and Customer Service: Proven track record in driving sales and delivering exceptional customer service.
4. Product Knowledge: Familiarity with Luxury Fashion trends to effectively guide customers and staff.
5. Communication: Excellent communication and interpersonal skills to interact with staff, customers, and suppliers effectively.
6. Problem-Solving: Strong problem-solving skills to address operational and customer-related issues.
Education: Bachelor's degree in Business Administration, Retail Management, Luxury Fashion, or related field is preferred but not mandatory.
Benefits: Compensation and benefits will be commensurate with experience and qualifications.

**Job Locations**:

- Ha Noi



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