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Director of F&b

4 months ago

Hanoi, Vietnam L7 West Lake Hanoi Full time

Director of F&B - Giám đốc Ẩm thực

**Hạn nộp**: 31/01/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Tây Hồ - Hà Nội
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Ngành nghề
Ẩm thực
Vị trí
Tổng giám đốc/ PTGĐ/ Giám đốc/ PGĐ
Cập nhật
24/01/2024 14:53
MÔ TẢ CÔNG VIỆC

**PEOPLE**:
Direct everyday activity, plan and assign work to ensure the right staffing numbers
Develop F&B team and improve their performance through coaching and feedback, as well as create performance and development goals for colleagues
Daily training to F&B team ensure that they deliver with compliance as per standards
Drive a great working environment for teams to thrive - linking up departments to create sense of one team
Promote teamwork and quality service through daily communication and coordination with other departments
Recommend or initiate any HR related actions where needed

**FINANCIAL**:
In charge of F&B annual budget and setting departmental goals
Monitor annual budget and control expenses with a focus on food, beverage, and labour costs
Cooperate with Sales Dept., to identify additional sales opportunities to enhance revenue
Drive promotions that deliver great dining experiences for guests at a good value
Make sure credit and financial transactions are handled securely

**GUEST EXPERIENCE**:
Make sure all food and beverage equipment is in operational condition and regularly cleaned
Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
Establish and achieve quality and guest satisfaction goals. Maintain the good relationship/ communication with guests to handle any requests and complaints - to ensure a high level of guest satisfaction
Analyse guest insights to identify and meet customer expectations and build on guest loyalty

**BUSINESS**:
Manage hotel food and beverage marketing programs and promotions
Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef
Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste
Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment
Other ad-hoc duties as assigned by General Manager
May also serve as manager on duty
QUYỀN LỢI ĐƯỢC HƯỞNG
Attractive salary & benefit package.
02 months of probation with full salary and service charge.
Insurance package.
Clear career development plan with many engaging training courses (local & international).
Duty meal provided by hotel.
Annual helpful training courses (local & international).
Wonderful working environment with professional team.
YÊU CẦU CÔNG VIỆC

**Education**: Bachelor's Degree

**Preferred Major**: Hotel Tourism Management

**Career/Experience**: More than 05 years working in F&B

**Credentials**: Tourist Employee Certificate (Accommodation Employee, Hotel Manager, Hotel General Manager), Sommelier Certificate

**Language Abilities**: English (Working Knowledge)
Fluently English skills
Networking skills with major customers including VIPs.
Good communication, training and reporting skills
Understanding and knowledge of accounting and financial statements
Ability to create policies and make plans to meet F&B sales target.
Knowledge of hotel and restaurant operation related laws, etc.
Understanding of, and proficiency in, equipment and fixtures used in the operation of a restaurant.
Good computer skills including MS Word, MS Excel etc.
YÊU CẦU HỒ SƠ
English CV with a recent photo