Customer Service Representative

5 days ago


Ðà Nẵng, Vietnam W Digital Full time

**MUST BE WILLING TO RELOCATE**

Salary Package: USD 1,000 - 1,500

**Details and Benefits**:

- Meal Allowance
- Travel Allowance
- 27 days Annual Leaves
- 15 days Sick Leaves
- Accommodation provided.
- Annual performance bonus and salary increase (performance based)
- Working Visa is shouldered by company.

**Job Descriptions**:

- Answering customer’s questions via phone and/or live chat
- Maintaining and updating customers’ accounts
- Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers
- Collecting and analyzing customer’s feedback for service improvement.

**Requirements**:

- Must be able to speak, read and write in **VIETNAMESE**.
- Experience as **CS OFFICER** is preferred but not required
- **WITHOUT** work experience in the same position are encouraged to apply.
- Must be willing to work on shifting schedule
- Must be willing to **RELOCATE**.

For fast process COMMENT or MESSAGE.

Pay: 30,000,000₫ - 35,000,000₫ per month

Application Question(s):

- Are you willing to be RELOCATE if its needed?

**Experience**:

- CUSTOMER SERVICE: 1 year (preferred)

**Language**:

- Vietnamese (required)

Willingness to travel:

- 100% (required)



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