After-sales Service Hotliner

2 weeks ago


Thành phố Hồ Chí Minh, Vietnam Kitview.th Full time

We are looking for a motivated and bilingual **After-Sales Service Hotliner** to join our team in Vietnam and support the growth of **KitView**, a leading software for orthodontists, exclusively distributed by **SmilesoftSystems**.

**Your Responsibilities**:

- **Technical Support**: Handle recurring software issues and provide troubleshooting assistance over the phone.
- **Installations**: Carry out KitView software installations at client locations.
- **Training**: Train users on how to effectively use the software.
- **Technical Leadership**: Eventually become the technical point of reference and operations manager in Vietnam.
- **Bilingual French/Vietnamese**: Fluent in both French and Vietnamese, ideally with dual nationality. This is essential to bridge cultural gaps and facilitate effective communication
- **Autonomy and Independence**: Able to work independently with a strong sense of initiative.
- **Technical Skills**: Comfortable with new technologies and eager to learn the specifics of KitView.
- **Customer-Focused**: Excellent customer service skills and attentive to user needs.

**What We Offer**:

- **Starting Salary**: $700 per month.
- **Career Growth**: A real opportunity to advance and become the Technical Manager of SmilesoftSystems Vietnam.
- **Dynamic Environment**: Join an exciting journey at the start of KitView's expansion in Vietnam, with great growth potential.

**Join Us**

If you're ready to be part of KitView's growth and thrive in an innovative environment, send your CV.

We look forward to welcoming you to our team to build KitView's future in Vietnam together

Pay: 1,800,000₫ - 5,000,000₫ per month


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