Customer Service Staff

5 months ago


Ho Chi Minh City, Vietnam Công Ty TNHH Honour Lane Logistics Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

Mô tả Công việc

Co-ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,...

Contact with shipper for all necessary procedure supports.

Receive and respond when receiving information, booking requests from agents or carriers.

Check the place and price, based on the nature of the goods and the agent to make the best choice at that time for the agent, then send the ship schedule, cargo information, freight to the agent, if not agree If so, find another option for the shipment..

Send booking confirmation to the customers.

Contact with shipping lines and customers to solve the trouble case, solve backlog and incidents with the goods.

Co-ordinary with internal teams to ensure customer's requirements.

Report to manager or upper level when required.

Complete the assigned job when required.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Chế độ bảo hiểm

Du Lịch

Chế độ thưởng

Chăm sóc sức khỏe

Đào tạo

Tăng lương

**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng

**Yêu cầu công việc**:
Yêu Cầu Công Việc

Bachelor Degree in Economics, Import/ Export, Logistics, or related fields.

One year experience in logistics field

Fluency in English (oral and written).

Self-motivated, dedicated and hard working.

Good sense of customer service and team work.

Sense of urgency, able to prioritize.

Ability to deal with high pressure situation.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Cao Đẳng
Không yêu cầu


  • Customer Service Staff

    5 months ago


    Ho Chi Minh City, Vietnam Bureau Veritas Full time

    Customer Service Staff - **Reporting**: CS Manager**TASKS - ACTIVITIES - RESPONSIBILITIES** - Coordinating with other departments to ensure that customer service issues are resolved quickly and efficiently; - Consult and answer customer questions; - Record and manage customer information and constantly update it on the database system; - Building...

  • Customer Service Staff

    3 months ago


    Thành phố Hồ Chí Minh, Vietnam Hegka Vietnam Full time

    **Mô tả công việc**: Join us in the heart of District 7, Ho Chi Minh City, at our exquisite office in one of the city's most prestigious buildings. As a customer service staff, you'll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding...

  • Customer Service Staff

    6 months ago


    Ho Chi Minh City, Vietnam ITL Full time

    **VELA INTEGRATED LOGISTICS CORPORATION (ITL SUB)** (Web: Home - VELA) **Requirements**: **_Performance_** - Interact, verify, classify customer/supplier’s inquiry to assign to related internal department exactly and timely - Coordinate with internal to solve and feedback to all issues/ complaint from Customers/ Suppliers - All tickets opened on...


  • Ho Chi Minh City, Vietnam Savills Vietnam Full time

    **SCOPE OF WORK** Manage and supervise all functions of customer service and ensure the most effectiveness of the team to comfort residents and tenants **Administrative tasks** - Receive all calls from residents or tenants; - Manage taxi service; - Manage information about parking lots; - Manage access cards; - Manage express delivery service; - Provide...


  • Ho Chi Minh City, Vietnam Savills Vietnam Full time

    **SCOPE OF WORK** Manage and supervise all functions of customer service and ensure the most effectiveness of the team to comfort residents and tenants **Administrative tasks** - Receive all calls from residents or tenants - Manage taxi service - Manage information about parking lots - Manage access cards - Manage express delivery service - Provide...


  • Ho Chi Minh City, Vietnam Circle K Việt Nam Full time

    **Job Purpose**/ **_Mục Tiêu Công Việc_**: - To ensure excellent service standards, respond efficiently to customer enquiries and maintain high customer satisfaction_/ _Đảm bảo tiêu chuẩn dịch vụ xuất sắc, phản hồi hiệu quả cho các yêu cầu của khách hàng và duy trì sự hài lòng cao của khách hàng._ -...

  • Customer Service

    2 months ago


    Thành phố Hồ Chí Minh, Vietnam Yusen Logistics Vietnam Full time

    **Working Location: Binh Duong or Ho Chi Minh City** **Main Job Purposes**: 1. Collect, respond and solve customer’s request 2.Coordinate to perform at the requests of the customers 3.Maintain relationships with customers and get other opportunity from current customers. 4.Instructing, supporting and supervising team members to perform daily...


  • Ho Chi Minh City, Vietnam April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...


  • Ho Chi Minh City, Vietnam JobsGO Recruit Full time

    **Mô tả công việc**: (Mức lương: 12 - 18 triệu VNĐ) - Providing guidance and advice for customers about products, nutrition and wellness as trained by the company - Resolving issues of inventory and shipments with business partners of the company - Liaising with other departments to optimize the quality as well as the efficiency of digital...


  • Thành phố Hồ Chí Minh, Vietnam Daikin Việt Nam Full time

    Nơi làm việc Hồ Chí Minh - Cấp Bậc Nhân viên - Hình Thức Nhân viên chính thức - Bằng Cấp Đại học - Kinh Nghiệm 1 - 4 Năm - Mức Lương Lương thỏa thuận - Ngành nghề Dịch vụ khách hàng, Tiếp thị - Hạn chót nhận hồ Sơ 16/12/2024 Facebook Linkedin **Phúc Lợi**: - Bảo hiểm - Phụ cấp -...


  • Ho Chi Minh City, Vietnam adidas Full time

    Purpose/ Mission: To lead and develop a best in-class Customer Service division. Ensuring that we drive enhanced customer satisfaction through competitive service levels by meeting and ideally exceeding our customer’s expectations. Additionally, the department is required to maintain accurate sales forecasts & effectively manage...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Savills Việt Nam - Chi Nhánh Thành Phố Hồ Chí Minh Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Manage and supervise all functions of customer service and ensure the most effectiveness of the team to comfort residents and tenants Administrative tasks: - Receive all calls from residents or tenants - Manage taxi service - Manage information about parking lots - Manage access cards - Manage...

  • Customer Service Staff

    6 months ago


    Ho Chi Minh City, Vietnam Công Ty TNHH Kintetsu World Express Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Sales Support - Taking care of all back-office tasks related to customer or agent inquiries instead of sales team (answer questions; concerns, complaints, rate inquiries ) consult with sales manager or dedicated sales or BM for some exceptional cases before responding to customers/agents - Taking...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Ad-One Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Work with invoices, engineer schedules, customer bookings. - Cooperate with other staff to promote work and solve problems. - Follow communication procedures, guidelines, and policies. - Do other office tasks (in Vietnamese) assigned by business owners. **Chức vụ**: Nhân Viên/Chuyên...

  • Customer Service Staff

    5 months ago


    Ho Chi Minh City, Vietnam Công Ty TNHH Yusen Logistics (Việt Nam) Chi Nhánh HCM Full time

    Mô tả công việc Receive requests and related documents from customers or Yusen overseas agents (service quotes, import / export procedures for goods, problem solving, document requests, Customs procedure advices, procedures for payment...) Check the conditions of performing services for customers (Have a service contract yet? Is there a quotation...


  • Ho Chi Minh City, Vietnam Londora Nail Boutique Full time

    **Job Summary**: **Responsibilities**: - **Reservation Management**:_Process bookings, reservations, and cancellations accurately and efficiently. Coordinate with the property management team to ensure availability, cleanliness, and readiness of the holiday home for incoming guests. - **Guest Communication**_**:Communicate with guests before, during, and...


  • Ho Chi Minh City, Vietnam Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...


  • Ho Chi Minh City, Vietnam Avery Dennison Full time

    **Company Description** Job overview: Provide Customer Service in a Call Center or other area of the operations to assigned customers and accounts. Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment Key responsibilities: 1. Handle order processing in accounts: - Manage...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Honour Lane Logistics Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Co-ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,... - Contact with shipper for all necessary procedure supports. - Receive and respond when receiving information, booking requests from agents or carriers. - Check the place and...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Thương Mại và Vận Tải An Pha Trần Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Co-ordinate Sale manager, Document staff and customer to arrange all logistics job. - Managing and arranging booking with shipping or air lines, co-loader in accordance with customer's export/import plan. - Following and Handling all shipments job: customs clearance, trucking.... - Solving all...