Customer Service Executive c&p
2 months ago
**Company Description**
SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.
- Conduct the assigned jobs in professional, accurate and efficient manner
- Deliver quotations, certificates, reports, invoices, etc. on time
- Keep good relationship with clients/ affiliates/ colleague in SGS Vietnam / Maintain integrity
- Maintain accessible, transparent, complete and detailed customer information files
Specific Responsibility
- Preparing Inspection job files
- Send reports, certificates and invoices to clients / affiliates or other parties
- Continuously update and file documents in inspection files including File Management Checklist and data base
- Prepare certificates and pass to Manager for approval
- Weekly and monthly report of invoicing and other requests
- Prepare and control invoice, follow up debt and payment
- Collection of outstanding payments
- Other tasks requested by Manager
**Qualifications**
- College graduated or above
- English level B equivalent
- Computer skill
**Additional Information**
At least 1 year in customer service position experience
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