Operations Support Agent

7 months ago


Ho Chi Minh City, Vietnam Fedex AMEA Full time

Service Assurance; Customer Service; Admin & Support; Operations Support; Reporting
Education: Secondary education or equivalent
Experience: Two (2) years of relevant work experience

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

**Our Company**:
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

**Our Philosophy**:
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

**Our Culture**:
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.



  • Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full time

    Attractive compensation package, benefit - Good career development - Gaining expert insights into market trends **A -** KEY RESPONSIBILITIES** **I - Distribution agent operations** - Manage the opening and closing of trading accounts of investors. - Perform the verification of customer identification information (KYC) and procedures related to anti-money...


  • Ho Chi Minh City, Vietnam Qatar Airways Full time

    We are recruiting for Cargo Operations Agent for Saigon, Vietnam. Accountabilities - Liaising with local GHA and with Head Office Cargo department to ensure/ enhance a high quality service provided by QR both import and export. - Support import customers for clearance of their cargo, liaise with customs authorities to facilitate smooth and timely import...


  • Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full time

    At least 2 years of experience in fund operations, accounting, banking, with distribution agent, transfer agent experience preferred. - Fluent in English (both in writing and speaking). - Bachelor’s degree in business administration, Banking, Accounting, Mathematics, Statistics, or equivalent **Main responsibilities**: I. Distribution Agent Supervise...

  • Customer Support Agent

    7 months ago


    Ho Chi Minh City, Vietnam Cambly Full time

    **The Company** Cambly is growing fast all over the world and this is your chance to join our international team. A unique opportunity to work immersed in silicon valley's culture, with strong entrepreneurial spirit, a lot of responsibility, and autonomy. Our company is backed by the most prestigious VC funds of the US, sharing the same investors as Airbnb,...

  • Customer Support Agent

    7 months ago


    Ho Chi Minh City, Vietnam Cambly Full time

    Test **The Company** Cambly is growing fast all over the world and this is your chance to join our international team. A unique opportunity to work immersed in silicon valley's culture, with strong entrepreneurial spirit, a lot of responsibility, and autonomy. Our company is backed by the most prestigious VC funds of the US, sharing the same investors as...

  • Customer Support Agent

    6 months ago


    Ho Chi Minh City, Vietnam JustMarkets Full time

    **JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and...

  • Customer Support Agent

    7 months ago


    Ho Chi Minh City, Vietnam JustMarkets Full time

    **JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and...

  • Customer Service Agent

    21 hours ago


    Ho Chi Minh City, Vietnam JLL Full time

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • Agent/ Lead Agent

    2 months ago


    Thành phố Hồ Chí Minh, Vietnam Expeditors Full time

    **Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond...


  • Ho Chi Minh City, Vietnam IGT Malaysia Full time

    We are looking for an **experienced Operations Manager** to **oversee and manage day-to-day Content Moderation operations.** **Overall Responsibilities**: - Manage team comprises Team Leaders, Trainers, QAs, and agents in all aspects of a content moderation context. - Supervise a dynamic team to support Client managed services to team members through...

  • Airport Services Agent

    6 months ago


    Ho Chi Minh City, Vietnam Qatar Airways Full time

    We are currently recruiting for Airport Services Agent in Saigon, Vietnam. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...


  • Thành phố Hồ Chí Minh, Vietnam Distribusion Technologies GmbH Full time

    We are shaping the future of travel and building the largest global network of transport providers and retailers. Having grown 10x in the past year, we are one of the fastest-growing startups in travel. Backed by three leading VCs (Creandum, Northzone, and Lightrock), we are ready to push beyond following our recent €30 m Series B. Distribusion is quickly...

  • Operation Manager

    7 months ago


    Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full time

    Fulltime working in HCMC, Vietnam - 5+ years of relevant experience, working in Call Center or BPO Companies - English at business level ✔ Managing team comprises Team Leaders, Trainer, QA and CS agents in all aspects of a call center context. ✔ Supervising a dynamic team to support transcosmos’ Client managed services to team members through...

  • Customer Support Agent

    3 months ago


    Thành phố Hồ Chí Minh, Vietnam JustMarkets Full time

    **JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and...

  • Customer Support Agent

    4 months ago


    Thành phố Hồ Chí Minh, Vietnam JustMarkets Full time

    **JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and...


  • Thành phố Hồ Chí Minh, Vietnam C.H. Robinson Full time

    We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and...

  • IT Operations Lead

    7 months ago


    Ho Chi Minh City, Vietnam Franklin.ai Full time

    Franklin.ai - Room 16-05,06, Floor 16, 182 Le Dai Hanh, Ward 15, District 11, Ho Chi Minh- At office- Posted 6 hours ago- Skills: - Manager- IT Support- Azure**Job description**: **Role overview** franklin.ai aims to improve efficiency, affordability and quality in digital pathology using artificial intelligence solutions, and consequently impacting the...


  • Ho Chi Minh City, Vietnam Sharesource Full time

    Are you looking for a technical role that will give you the opportunity to take your skills to next level and be recognized for the work that you put it? Join us and be a part of our culture that values your career growth and awesome working experience! **About the role**: We are looking for a driven and reliable IT professional to work with our partner who...


  • Ho Chi Minh City, Vietnam Qatar Airways Full time

    We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Saigon (Ho Chi Minh), Vietnam as Senior Airport Services Agent. Job Role Provides quality service to passenger in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per company’s commercial and safety standards and...

  • Bpo Management

    7 months ago


    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...