Account & Therapy Specialist (Hanoi)

6 months ago

Hanoi, Vietnam BAXTER Full time

**Vantive: A New Company Built On Our Legacy**

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.**Position**: Account & Therapy Specialist

**Responsible Area**:Hanoi

**Required**:Must be graduated in Pharmacy (Pharmacist)

**Product**:Peritoneal Dialysis Products

**Target Customer**:Kidney Doctors, Pharmacist and Hospital Leader.

**Report**: Sales Manager

**Job Scope**:

- To deliver designated therapy Sales targets and other related KPI targets through sales process, effective account management, tender management, introduction, delivery, implementation, and support of commercially competitive customer offerings by highlighting and selling the therapy benefits of Baxter products and services and their potential to improve patient outcomes.
- To highlight and sell the clinical benefits of PD therapy to improve patient outcomes to the relevant HCPs. This is to include regular contact with key stakeholders (Doctor, Nurse, Pharmacist, etc.) and to be in line with Baxter’s Renal PD strategy of profitable growth
- Support PD Centre to follow up with patients who successfully onboarded on PD & care givers consistent with the patient interaction requirements outlined in Global Interaction Policy
- Support therapy training and education to ensure use of Baxter products in accordance with Instructions For Use (IFU) to HCPs and patient’s (post prescription).

**Responsibilities**:
**Sales and Marketing**
- Responsible for delivery of therapy Sales and other KPI targets (as communicated) for the relevant Business Unit within the defined geographical territories that are assigned. Actively prospecting, planning, implementing, closing and evaluating sales opportunities throughout the entire sales cycle.
- Managing accounts within the allocated territory to maximize sales by identifying and pursuing growth opportunities, ensuring delivery of both commercially competitive offerings and superior customer service.
- Collaborate with distributor team to optimize tender & reimbursement for therapy activities and develop the assigned therapy portfolio
- Manage Service of Health (SOH) tender and support area manager in reimbursement for PD portfolio.
- Support area manager and BUH to develop access to PD therapy in the market through business approved projects (for example: PD center and / or Center of Excellence development)
- Active discovery, keep up to date and reporting of current and relevant business information, (e.g., competitor intelligence and activities, potential business opportunities, industry trends/ knowledge) to maintain the competitive positioning
- Monitor market trends and competitor activities within the territory through direct customer contact, attendance of industry forums and similar and feeds information back to team utilizing Baxter CRM tools.
- Assist and liaise with the Marketing department on projects as required and agreed to by the sales manager. Effectively implements and executes the relevant marketing / sales strategy as required.
- Introduce new products to customers / potential customers in line with product launch plans and provides relevant feedback on product use, acceptance, further opportunities, and roadblocks to the Manager responsible for the product launch
- Differentiates Baxter therapy and addresses questions on products or therapies and providing technical product demonstrations as required to HCPs based on AdProm approved materials

**Therapy/ Education/ Training**
- Support PD center to follow up with consented patients (after catheter insertion) and their care givers who successfully onboarded on Baxter PD
- Provide ad prom approved high quality training materials of induction training program for Baxter’s PD patient after catheter insertion and refresh training to manage issues (preventing peritonitis, infection etc.)
- Provide ad prom approved continuous education/ training program to HCPs (PD practice knowledge, PD procedure, ES care, etc.) Plans, prepare, implement, and evaluates training sessions in both formal and informal modes to promote competence and confidence in the use of Baxter products.
- Support PD nurses and doctors in reviewing anonymized patient data as required by HCP’s, with a view to optimizing treatment, improving quality, and extending time on therapy by identifying areas for education and training in the appropriate use of Baxter products in accordance wi

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