Remote] L2 Helpdesk/ IT Support

20 hours ago


Thành phố Hồ Chí Minh, Vietnam B2B Commerce (M) Sdn. Bhd. Full time

**B2B Commerce (M) Sdn. Bhd.**:
...
- Company type
- IT Service and IT Consulting
- Company industry
- AI, Blockchain and Deep Tech Services
- Company size
- 1-50 employees
- Country
- Malaysia
- Working days
- Monday - Friday
- Overtime policy
- No OT
- Remote
- Skills:

- IT Support

SQL

Java

**Job description**:

- Provide L2 support: Respond to issues and complete Root Cause Analysis (RCA) within SLA (Service Level Agreement).
- Develop and maintain ETL and data integration solutions using Pentaho and Java.
- Work with teams to understand requirements and implement solutions.
- Optimize performance of data integration processes.
- Troubleshoot and resolve issues in data pipelines and integrations.
- Maintain documentation and contribute to process improvements.

**Your skills and experience**:
**Qualifications**:

- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 1+ year of experience with Pentaho Data Integration (PDI).
- Experience in Java and basic software development.
- Understanding of ETL processes and best practices.
- Strong communication and teamwork skills.
- Eager to learn and work in a fast-paced environment.
- Good at English

**Skills**:

- Java
- Pentaho Data Integration (PDI)
- SQL
- ETL and data pipelines
- Problem-solving

**Why you'll love working here**:

- Salary up to $1200.
- Remote work arrangement
- 13th salary bonus


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