Senior Admin Officer

2 weeks ago


Ho Chi Minh City, Vietnam Mekong Capital Full time

THE ROLE
Admin Team has a Vision to bring WOW experiences for all services in a professional workplace for Mekongers and external customers. We are looking for a member to join us in realizing Admin's vision that creates WOW experiences in Event logistics and the F&B domain.
You are an Event logistics, F&B domain expert and the trusted member who will implement all requirements related to Event logistics, and F&B. Other Mekongers just fully focus to create high-level results according to their roles. ACCOUNTABILITIES

The Administration Officer is accountable for the following ongoing set of results, which are required to continuously propose improvements occasionally, under close supervision of the Center Manager.
1. Event logistics (50%)
Coordinate logistics for company events, including venue selection and equipment rental.
Ensure all event logistics are properly planned and executed and fulfill the event's intention.
Coordinate F&B arrangements for company events and meetings, including menu selection and catering arrangements.
Manage relationships with vendors and suppliers to ensure timely and efficient delivery of services.
Maintained accurate records of all event planning and expenses.
Monitor event budgets and work to ensure events are cost-effective.
Provide excellent customer service to internal and external customers. 2. Front Desk (40%)
Greet and assist visitors and provide excellent customer service, including serving drinks to visitors.
Answer phone calls and redirect them as necessary.
Perform administrative duties as needed, including delivery of letters, newspapers
Ensure the Front desk area is clean and presentable at all times.
Perform administrative duties as needed, including mailing, delivery of letters, newspapers
Troubleshoot any issues with the mailing process and work to resolve them. 3. Others (10%)
Other admin tasks as assigned by Center Manager/ Task Manager from time to time
All the payments/related transactions are handled timely and correct.
The budget for all accountabilities is well-built annually.
The company's server has all the necessary information (contracts, agreements, designs, pictures).
All the processes & guidelines for each accountability are composed and updated timely.

**Risk management**: ensure all risks that might occur in the domain this person in charge of are well projected and risk prevention plan generated and maintained quarterly.
Deliver expected results of any other accountabilities assigned to you by your mentor/task manager occasionally.
WHAT YOU WILL NEED
Working Experience
At least 4-5 years of experience in events planning and management across the hospitality industry and event agencies, especially in the MICE segment of 5-star hotels.

**Customer services**: high standard of customer services, do and provide services based on customer needs and preferences.

**Event logistics and F&B**: independently lead the arrangement of event logistics that include F&B that fulfill the intention and outcome

**Very High standards Administrative**: high standard reception etiquette (warm and engaging with customers)
Strong performer (moved up quickly in previous jobs) is preferred

**Skills**:
**Multi-tasking**: the ability to manage many and/or differing tasks and maintain productivity.
Excellent Project management skills including planning, and logistics management with the ability to meet deadlines
Strong communication in both English and Vietnamese, in both verbal and writing
Detail-oriented, yet still organized around end results and intention
Know a lot of good restaurants and ability to select delicious & delicate foods and different cuisines & culture
Open-minded to learn and try on new things


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