General Manager

3 weeks ago


Ho Chi Minh City, Vietnam OAKWOOD HOTEL & APARTMENTS SAIGON Full time

**Hạn nộp**: 30/03/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Bình Thạnh - TP HCM
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Ngành nghề
Quản lý, điều hành
Vị trí
Tổng giám đốc/ PTGĐ/ Giám đốc/ PGĐ
Cập nhật
23/02/2024 17:18
MÔ TẢ CÔNG VIỆC
- Cultivate employee-oriented company culture that emphasize quality, continuous improvement, team work, and high performance.
- Implement initiatives and programs that will help drive performance by being clear and complimentary to the business.
- Managing budgets and financial plans to meet or exceed targeted results, controlling expenditure, maintaining statistical and financial records and preparing Financial Reports.
- Streamlining of operational procedures, launch new and exciting concepts and drive product innovation.
- Build rapport with our owners so they feel well informed and have a strong level of trust in our management skills.
- In conjunction with the Director of Sales & Marketing to conduct regular meetings focusing on

the number of prospecting and existing account calls each person will make and the potential business result of these calls.
- Play a pivotal role in the property sales efforts including calling on top twenty accounts, meeting clients, hosting entertainment, and meeting with on-site contacts on a daily, weekly and monthly basis.
- Forecast monthly the property’s financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast within a +/-5% variance.
- Tour the operating departments daily, making adjustments as needed via department heads.
- Inspect rooms weekly (each room type) with both the Housekeeping Manager and Chief Engineer to ensure the cleanliness and maintenance of the physical property through inspections, reviewing preventive maintenance programs with department managers.
- Develop managers for future advancement through competency training and corporate sponsored training programs.
- Participate in required M.O.D coverage as scheduled.
- Assist in creating a positive team-orientated environment which focuses on the guest, through Associate development and motivation.
- Ensure that Associates are at all times attentive, friendly, courteous and efficient in their interactions with guests and all other Associates.
- Prepare and conduct all management interviews and follow hiring procedures according to Oakwood’s standards.
- Perform all Executive Committee members’ performance appraisals according to Oakwood’s SOPS.
- Perform any other duties as requested by your line supervisor or the CEO/Managing Director, Global Vice President Operations and Director Of Operations (Regional)
- Meet clients on property, including meeting contacts and potential clients touring the property, to assist in the sales effort and to be in the public areas during peak times, greeting guests and offering assistance as needed.
- Conduct monthly credit meetings and take an active role in the property credit and collection policies.
- Ensure that training in service standards is taking place in each department using the steps to effective training according to Oakwood’s standards.
- Make sure Job Descriptions for all positions are accurate, up to date but above all relevant.
- Make sure SOP’s for all departments are accurate, up to date but above all relevant.
- Attend business, industry and community events to network and build relations and promote Oakwood.
- Meet prospective Owners to present Oakwood brand, conducts site analysis for viability and reports for Oakwood’s Business Development.
- Comply with licensing laws, health and safety and other statutory regulations.

QUYỀN LỢI ĐƯỢC HƯỞNG
- Được cung cấp đồng phục (Uniform)
- Phí phục vụ (Service charge)
- Phụ cấp cơm (Meal allowance)
- Phép năm 14 ngày /năm (Annual leave 14 days/year)
- BHXH, YT, TN đóng mức full 100% (full 100% SI,HI,UI contribution)
- Các chế độ chính sách khác theo quy định của Công ty (other benefits follow Company’s policy)

YÊU CẦU CÔNG VIỆC
- Socially engaged, passionate, clear communicator, convincing and representative attitude.
- A good 10 years of experience or substantial experience in high-end hospitality senior positions with a proven track record of operating Hotels &/or Serviced Apartments.
- General education related to hospitality, of middle and higher management level.
- Exceptional interpersonal skills including communicating, listening and coaching will ensure you are successful in your role and will develop trust, the key ingredient for success.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of Associates and guests in an attentive, friendly, courteous and service or


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