Solution Consultant
6 months ago
Adhere to follow company's innovation transition and project management
- Meets assigned targets for profitable sales growth in assigned product lines, market areas, assigned geography or account base
- Take a solution products responsibility (maybe cross-functional, cross-organization, cross-service, involving 3rd parties) to propose and/or delivery to the customer
- To analyze and to qualify requirements from customer and to propose solution that meet the customer’s business requirements
- Solution presentation and documentation to customer
- Work with customer and business teams to handover and manage projects on schedule, within budget and with a high level of customer satisfaction
- Participates in technical discovery, kick-off meetings with customers
- Responsible to resolve and/or to propose acceptable solutions for technical issues faced during proposing and delivery of solutions/services.
- Drive strategies to minimize problems related to proposed solutions
- Manage and deploy Prove of Concept to customer, responsible for managing quality, delivery time, cost of project and leading them to success
- Performs other duties as assigned
**Job Requirements**:
- Bachelor’s degree in Computer Science, IT
- A detailed technical and customer-relevant understanding of all provided solutions
- Ability to engage internal and external customers quickly and professionally to deliver a superlative customer experience
- Strong customer management skills
- Strong English and communication skills
- Strong analytical and problem-solving skills
- Min 1-3 years of experience in IT environment
- Min 1 years of experience in working as pre/post-sales role, solution consultant
- Experience in working in a business-to-business, large/strategic customer segmentis preferred
- Knowledge of general Computer Network, Operating Systems, Virtualization
- Management, implement, configuration, support of DMS/ECM, ERP, CRM, RPA
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