Customer Operations Supervisor

3 days ago


Hanoi, Vietnam Unilever Full time

Job Descriptions:

- Ensure ambitious target setting & monitor closely for performance
- Coach the Field Sales force for Performance in relation to the targets set and build a winning spirit within his/her team
- Lead the Field Sales Force by showing the example
- Ensure streamlined implementation of the customer strategy at POS in order to further build market share
- Build excellent relationships with the regional/local responsible manager of the concerned Customers
- Gather and provide competitive information to headquarters on a regular and continuous basis
- Manage Sales-In, Sales-Out and Stock Availability
- Execute Customer Plan of NPD, Promotion, Activation and Visibility Plan
- Establish and manage Relationship with Store Management as Unilever Representative
- Coordinate with Customer Management Team in developing Customer Plan and then convert Customer Plan into Store Standard
- Manage Store Staff : SIP, SA, BA and Sales Rep. following the Standard

Job Requirements:

- 3+ years of experience in FMC
- Customer Facing experience combined with Brand Building experience is ideal
- Proven people management capabilities



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